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Template OS-Windows-NSClient-05-Restapi-custom not visible

  • February 21, 2024
  • 7 replies
  • 157 views

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Hello, I have a brand new Centreon installation and I want to add my 1st windows server host using nscli++. Everthing is done on the win server but when I go in centreon to create the host in the template selection in the host screen I cannot find the OS-Windows-NSClient-05-Restapi-custom template but if I go in the list of the templates it’s there so why I can’t see it in the drop list in the host creation screen ????

7 replies

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  • Author
  • Steward *
  • February 21, 2024

 


ponchoh
Centreonian
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  • Centreonian
  • February 21, 2024

Do you have a valid license?

License

license is required to access the full Monitoring Connectors catalog. Contact the Centreon support team to get your license.

 

https://docs.centreon.com/docs/monitoring/pluginpacks/#license

Does it show installed?

Can you reload your new host page?


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  • Author
  • Steward *
  • February 21, 2024

Hello yes it’s installed

 


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  • Author
  • Steward *
  • February 21, 2024

I see the template in the template page but I don’t see it when I want to select it in the drop down list on the host page


ponchoh
Centreonian
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  • Centreonian
  • February 22, 2024

Do you have more than 100 hosts (enabled + disabled)? 🤔


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  • Author
  • Steward *
  • February 22, 2024

No, I’m trying to add my 1st host, the only other host configured is the Centreon server itself 


omercier
Centreonian
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  • Centreonian
  • March 29, 2024

Hi @YCL,

I cannot reproduce your bug...

Just in case, can you also update your Centreon platform? (yum update centreon)

Then finish the post-upgrade actions, including going to Administration > Extensions.

Then reinstall your pack/connector by clicking the button below

And then try again applying your template.

If it still does not work, can you run tail -F /var/log/php-fpm/centreon-error.log and try again applying the template to see if some logs appear?