Question

Automatically create Jira ticket from Centreon alerts

  • 29 September 2023
  • 3 replies
  • 117 views

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Hello Everyone,

I want to integrate centreon and jira so that everytime a host or a service is down centreon create a ticket on jira.

Is there anyone who already implemented this? do you have an idea of how can this be done.

 

Thanks in advance.


3 replies

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Good Morning,

 

You might start with this tips:
https://docs.centreon.com/docs/alerts-notifications/ticketing/

 

HTH

Pascal

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Hello everyone,

I have already implemented the “manual” way to send incident tickets to Jira but I am also looking for the best method to implement the “automatic way” - does it work for any of you please ?

Thks

Stephane

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Hello,

We are studying the same topic of Implementing the automatic opening of Tickets in Jira and we believe that a possible solution would be to create a notification from the curl command using the API

https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-post

 

Regards,

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