Question

Error in centreon : (Execute command failed)

  • 13 October 2022
  • 3 replies
  • 170 views
B
Badge +6

Hello Team,

I have an issue on my centreon plateform, sometime on of my pollers are not able to check service.
status change to "UNKNOWN" with this following error : (Execute command failed).

My version of Centreon is : v. 22.04.4

Thanks in advance for your help.

Regards,

3 replies

Laurent
Rank
Userlevel 6
Badge +18

Hi @Bochi can you check the details of your service to understand why there is an error?

Regards,

B
Badge +6

Hello @Laurent 

What do you mean by ‘check the details of your service’ ?

Regards,

Laurent
Rank
Userlevel 6
Badge +18

Hi @Bochi , when you access the “Monitoring > Resources Status” menu and you click on your resource in UNKNOWN status, this open a panel.

In the panel, on “Details” tab, you have “Status information” and maybe this give you more details about the error.

You have also the executed command displayed and you can try to execute it using “centreon-engine” user to give you more information.

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