Question

Printer Standard Plugin Pack

  • 19 February 2024
  • 0 replies
  • 17 views

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Greetings everyone,
i have a strange problem in which i cannot solve, perhaps someone can point in right direction.
I'm using the plugin pack for printer standard rfc3805, however, its reporting opposite and doesn't seem to follow the warning/critical thresholds.
for example, i have known color printer with black toner at 16%, critical threshold is any number above 16% - it reports back as “OK”,
when i change the critical threshold to any number below 16% - it reports as “critical”
also i have magenta toner at 82%, same scenario, i play with the thresholds, any number above 82% reports as “critical” any number below 82% reports as “OK”
i was able to reproduce this with any snmp printer on my network, its reporting opposite.
What gives? any known bugs with this python plugin ?
my centos7 box is all up to date, centreon is at latest version and plugins are up to date etc.
Attached is a screenshot.

 


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