Question

Unstable Poller


Badge +1

For a few days (maybe since the upgrade to version 21.10), the remote poller has become very unstable, sometimes it works then suddenly I get the error ‘Poller is not running” then starts working again. 

This is centreon broker log and centreon gorgoned log

Have you ever experienced this problem ??

 


7 replies

Userlevel 5
Badge +16

Hello @youness6994 

Could you disable the log of TLS in Configuration > Poller > Broker Configuration to clean your log and send us when the issue occurs ?

Unfortuantly with the log fouled by tls log is complicated to see what happend.

Last thing, can you give us the return of the command:

grep -i segfault /var/log/messages

 

Badge +1

When i run the command “grep -i segfault /var/log/messages”, I have no results

And that’s the new log :

 

Userlevel 5
Badge +16

Do you have some errors at the same time on the central in /var/log/centreon-broker/central-broker-master.log ?

 

Do you have any error in /var/log/centreon-engine/centengine.log on the poller ?

Badge +1

 /var/log/centreon-broker/central-broker-master.log :

 

 

Badge +1

/var/log/centreon-engine/centengine.log

 

Userlevel 5
Badge +16

Hello Youness,

 

Any firewall between central and poller ?

 

Regards,

Badge +1

Hello Kriko,

 

There is the internal firewall, and that of the client.

 

Regards,

Reply