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Question

update to 24.04.02

  • June 5, 2024
  • 2 replies
  • 211 views
A
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Hello

my Centreon is ok but when i update i have this message : 
i have debian 12.

Setting up centreon-auto-discovery-server (24.04.0-1~bookworm) ...
su: user apache does not exist or the user entry does not contain all the required fields
dpkg: error processing package centreon-auto-discovery-server (--configure):
 installed centreon-auto-discovery-server package post-installation script subprocess returned error exit status 1
Setting up centreon-it-edition-extensions (24.04.0-1~bookworm) ...
su: user apache does not exist or the user entry does not contain all the required fields
dpkg: error processing package centreon-it-edition-extensions (--configure):
 installed centreon-it-edition-extensions package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of centreon-central:
 centreon-central depends on centreon-auto-discovery-server (>= 24.04~); however:
  Package centreon-auto-discovery-server is not configured yet.
 centreon-central depends on centreon-auto-discovery-server (<< 24.10~); however:
  Package centreon-auto-discovery-server is not configured yet.
 centreon-central depends on centreon-it-edition-extensions (>= 24.04~); however:
  Package centreon-it-edition-extensions is not configured yet.
 centreon-central depends on centreon-it-edition-extensions (<< 24.10~); however:
  Package centreon-it-edition-extensions is not configured yet.

an idea ? 

 

    2 replies

    philipraets
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    • philipraets
    • Steward **
    • June 13, 2024

    Hi,

     

    do you have the rpm package installed? or alien or something to convert rpm packages?

    Because if /usr/bin/rpm exists, it sets the APACHE_GROUP to apache instead of www-data

    Gr,

     

    Philip

    M
    Forum|alt.badge.img+2

    Hi,

     

    for anyone still encountering this error, I managed to fix it by removing the rpm package as ​@philipraets mentionned.

    sudo apt remove --purge rpm

    Then I was able to update centreon platform from 24.04.2 to 24.04.9 (Debian 11) following the documentation.

     

    Don’t forget to backup your server before proceeding in case of failure.

     

    Maxime

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