The Watch User Guides

The Watch celebrates its 4th anniversary… and brings you giftsIt has now been four years since The Watch has been serving the Centreon user community. Four years of shared experiences, valuable contributions, peer support, and passionate discussions around IT monitoring.To mark this milestone and end the year on a high note, we are thrilled to announce the launch of the The Watch Loyalty Program! A program that rewards your engagementYour actions on The Watch, whether asking a question, posting an answer, liking, voting, etc already allow you to earn points. What’s new as of today is that these points can now be converted into real physical rewards, delivered straight to your home: mugs, backpacks, water bottles, and many other Centreon-branded items. How does it work?It couldn’t be simpler: You are an active member of The Watch. Your actions automatically earn points, visible on your profile or in the community leaderboard. These points are transferred in real time to the The Watc

Here are our two Centreon Lord Commanders The Watch is Centreon’s user community, a place where problems are discussed and solved and where knowledge and know-how are shared and built, and more. The Watch is quite an eclectic place: IT practitioners from around the world mingle and help each other. Because this is a community centered on growth and altruism, the most helpful users evolve through ranks that recognize their contribution and growth as Watchers. Now, Centreon is introducing an ultimate rank in The Watch, that of Lord Commander. This blog post tells you more about this rank and how it differs from the classic The Watch ranks Newbie, Builder, and Ranger.  The Watchers: A community dedicated to IT monitoring  Watchers are the vigilant eyes looking over the crucial IT systems of organizations around the world. They keep a close watch on the ever-evolving IT monitoring landscape, spotting the latest trends and technologies, and sharing their insights with the rest of the commun

You’ve logged into Centreon’s user community The Watch and you noticed there are points, badges, ranks… Stop scratching your head. This blog post is your insider’s guide to understanding how rewards in The Watch work, and how they contribute to creating a fun and meaningful experience for community members.For the purpose of this post, we’ll make the assumption that you’ve read this short intro into Centreon’s The Watch and the 7 Things Worth Doing in Centreon’s The Watch Community. Ranks, points, badges… Why? What’s the purpose of points, badges, or ranks in Centreon’s The Watch, you may wonder? It serves to reward community-minded behaviors:  engagement, collaboration, collective growth, and altruism. The process  also allows to highlight the most active contributors and those that have developed a particular expertise. It communicates to other users  their interlocutors’ credentials, with just enough friendly competition to drive everyone to hone their skills. Ranks, points, and bad

As open-source champions, community is in our DNA and community may be just what you’re missing out on if you’re not yet on The Watch. Read this blog for ideas on how to use Centreon’s community to become even more productive in evolving your monitoring, learning, and resolving issues…. All the while playing your part within this community, sharing your knowledge, helping others past hurdles, and making all of us benefit from your great ideas to make Centreon software even better. Finding your way: The Watch’s 6 main spaces Before we get started, here’s an overview of how Centreon’s The Watch is organized. There are 6 main spaces you can use for as many different purposes. Note that you’ll have to register to access some of these spaces.Community: Learn about the community, browse the latest topics, learn to use the community to its most, check out the weekly community news recaps and other current news. Knowledge base: It’s your go to place for all things related to monitoring with Ce

The Watch is Centreon’s community platform: a place to find and provide help, contribute to product evolutions and grow the knowledge base. Whether you’re a high-level Centreon expert, a long-time or recent user, whether you’re just considering using Centreon or achieving your first Centreon monitoring project, you have much to gain in joining The Watch. Why? Because Centreon is not just about great products, it’s also committed to help you succeed in your mission to deliver digital performance through a mutually enriching community experience. The Watch is where it happens. Read on to learn how you too can join The Watch, growing and sharing your performance monitoring knowledge. Open source software is all about community Even though Centreon markets commercial off-the-shelf solutions, our core software and culture are open source. As such, we’ve always been passionate about fostering a strong community around our IT monitoring software. Over the years, we’ve garnered over 250,000 co

Usernames in The Watch Community offer you a unique way to express yourself. We want our members to control the amount of information they share with the community, including their displayed name.Some members may want to be quickly and easily recognized, some may want to remain anonymous, and some may want to add a bit of fun and personality in their usernames. Requesting to change your username Changing your username too often can confuse other members and make it difficult for them to find who they’re looking for. For this reason, we ask that you limit the number of times you change your username in the communityIf you would like to change your username, please send a direct message to @Fabrix including the reason for the request and what you’d like your new username to be.  Pro tip: To add a little flare or personality to your posts, you can always add a custom Forum Signature that appears at the bottom of your posts and replies. This signature could include your name, your initials

This guide will walk you through how to create a new post and share some best practices along the way. Let’s dive in! 1. Select + Ask Your Question From any page in The Watch, you can always select + Ask Your Question in the top right to create a new post. Select + Ask Your Question in the top right2. Select the type of post you’d like to create Here you will be presented with two options: a Question or a Conversation. Here’s what to consider when selecting your type of post: QuestionPosting a Question means to the community that you are looking for a solution to your question or problem. This does a few things for the community: Signifies to Centreon that you have a question – we will be alerted that you submitted a question and can work to help you find an answer Signifies to the community that you need help – Questions appear in the Unanswered Questions section on the homepage and are labeled throughout the platform with a  ?  icon.     Lastly, replies to questions can be marked

✔️ What are best answers?One great feature in The Watch is the ability to mark a reply to your question as a best answer. This makes it easy for other watchers with a similar issue to find solutions to their questions and helps us to know when you’ve received a satisfactory response.  ❌ How do I undo a best answer?There may be some cases when you accidentally select the best answer option or would like to change which answer you marked as best. Currently, there is no way for members to undo or change a best answer mark directly within a post. However, we can help you remove the mark when needed. If you ever need to remove a best answer, simply reach out to @Fabrix via a direct message in the community and provide a link to the post from which you’d like to remove the best answer.

Welcome to Centreon's online community platform: The Watch! It is aimed at bringing together all Centreon users.Here you will find everything you need to learn more about the Centreon platform and its various features. If you want to take full advantage of The Watch, you should create an account.  Here are the top three reasons to register to The Watch:  Get security patchesIf you use Centreon in a production environment, you need to be informed of the latest product updates, and more importantly security patches! You should first Register and then Subscribe to the "Product Updates" page to not miss anything. Product Updates Page Vote for product improvements  Registering to The Watch gives you access to the IDEAS module where users can suggest product improvements and new features. When registered, you may view proposals from all users and read the comments from Centreon Product Managers. And most importantly: you can vote for those improvements you would really want implemented in th

You've probably noticed that you receive an email-notification when someone replies in a topic which you have started / been active in. This is a tutorial to explain how to turn these notifications off. General settings for notifications You receive notifications of topics or subforums which you have selected as Favorites. Topics you have started are set as Favorites by default, but you can change notifications in your Settings page on your Profile page:  Note: This will not unsubscribe you when you have subscribed to an entire subforum. Should you receive notifications for new topics in a specific subforum, then you will have to visit this subforum and click on "unsubscribe" in the top right corner in the subforum overview.   Unsubscribe to specific topics You can also do this for an individual topic by clicking the Subscribe link at the bottom of the post. It stays grey to indicate that you're not subscribed to that topic:  Should you have any further questions then please don't hesi

Centreon’s community “The Watch” welcomes contributors from all corners of the world with a common interest for open source monitoring. Through adhering to this code of conduct we ensure our community is a respectful, welcoming, and stimulating place to be. As a member of The Watch, you pledge to respect all people who contribute through reporting issues, asking questions, posting feature requests, updating documentation, submitting pull requests or patches, and any other activities.Centreon is committed to making participation in this community a positive experience for everyone, regardless of their professional role, level of experience, gender, gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, or nationality. The following guidelines are designed to help us achieve that. Should there be any questions or issues, please let us know via a mail to thewatch@centreon.com. The rules we all get byBe friendlyUsers

Hi and welcome to The Watch, the Centreon Community. We are so glad to have you onboard! Here are five tips which will help you for a great start: 1. Complete your profile information Everybody likes to know who they are speaking to. By adding more information to your profile, you are more likely to receive better and quicker replies from other users.In order to complete your profile information, go to the "My Profile" page. On this page, you can add:A profile picture (you can add a picture of you or what you like) A signature (a sentence which will be displayed at the bottom of all of your posts) The country and the city that you are from 2. Don't be afraid to ask ‍♂️Sometimes new users are afraid to start their own question or discussion, but you should not be afraid to do that - there is no such thing as a stupid question. Should a reply to you (or in an already existing discussion) be too technical or complicated, don't hesitate to ask about it. Only this way other users know that