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Unanswered questions

62
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ibonSteward *
 Platform
ITS - Monitor VCSA SSL certificate

HelloWe have a serious problem with the vCenter machine, where we can't monitor the machine's SSL certificate.It's true that we have the ability to monitor the licenses section, which is already set up, but not the certificate section.Are you going to add that to the monitoring?I'm putting it as a high priority since we need to respond to the client to let them know when it will be implemented.Can you please tell us something*?

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rpjSteward *
 Platform
Trap snmp en HEX

Bonjour a tous, j’ai un script qui envoie du text via snmp, et coté centréon tout fonctionne bien, sauf lorsque mon trap contient un “accent” du style :”é”.  Lorsque mon trap contient des accent il est ecrit en HEX. Je ne comprend pas pourquoi… auriez vous une idée?  J’ai vérifié coté “locale” ou “export” sur mon centrale qui recoit les traps (un debian) tout est bien en anglais utf8. 

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mehdiSteward *
 Centreon Debian User Group
Snmp traps in hexadecimal format

Hello,How to convert snmp Traps in hexadecimal format to text?

322
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giuseppe00741Steward *
 OpenTelemetry & Agent Beta Program
TLS-Configured Windows CMA Checks Failing on Linux Poller (cmd.exe / plugin path errors)

I'm monitoring a Windows client using Centreon Monitoring Agent (CMA) with TLS certificates. The agent has loaded the certificates successfully, and the Linux-based poller connects via port 4317.I believe the certificate setup is correct (client cert, key, and CA), but host and service checks are failing with errors like:Error: Host check command execution failed: could not create process 'cmd.exe': No such file or directory Error: Service check command execution failed: could not create process '{check:memory,': No such file or directory Error: Service check command execution failed: could not create process '{check:cpu_percentage,': No such file or directory Error: Service check command execution failed: could not create process 'C:Program FilesCentreonPlugins/centreon_plugins.exe': No such file or directory Error: Service check command execution failed: could not create process '{check:health,': No such file or directory Error: Service check command execution failed: could not creat

277
fmattes
Centreonian
G
glepinay
 Platform
How to create tickets with Open-Tickets in command line

Hi,We are using Centreon Open Tickets (Version centreon-open-tickets-21.10.1-1).It has been configured with rules to create ticket on our Jira infra.Afiter follwowing this documentation : Integration Open-Tickets - Accueil DIS - Centreon - Wiki (vaudoise.ch)… we can now open a ticket manually  from the’Custom View’ page… this iw working Well. But now we would like that tickets are created automatically when a Centreon Services reaches it critical hard State.To do this, I need to configure a Notification Command : but its means that we must to know the syntax on how to create a ticket in command line.On our poller we installed this package:centreon-plugin-Notification-Centreon-Opentickets-Api-20221017-094659.el7.centos.noarchIt provides this plugin : ‘/usr/lib/centreon/plugins/centreon_notification_centreon_opentickets_api.pl’ The modes availables are .   close-host   close-service   open-host   open-service … So we should be able to create a ticket in command line with this plugin, but

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glepinay
 Platform
NEED HELP - After centreon Upgrade : High cpu load on mariadb database serveur

Hi,We recently upgraded our centreon infra from 24.04.12 to 24.10.7.Our mariadb server (On a standalone redhat serveur) is version 10.11.10 Just after the upgrade we noticed that the CPU_LOAD on the database serveur is increasing pemanently and regulary … Now 100% CPU is reached … an the top report : load average: 11.56, 9.75, 9.59(Usually it is below 1,5)We have 4vcpu on the redhat server.After enabling the lonq_query logging I noticed that I have between 1 an 14 similar requests running in PARALLEL :SELECT contact.*, cp.password AS contact_passwd, t.topology_url,t.topology_url_opt, t.is_react, t.topology_id, tz.timezone_name, t.topology_page as default_pageFROM `centreon`.contactLEFT JOIN `centreon`.contact as template    ON contact.contact_template_id = template.contact_idLEFT JOIN `centreon`.contact_password cp    ON cp.contact_id = contact.contact_idLEFT JOIN `centreon`.timezone tz    ON tz.timezone_id = contact.contact_locationLEFT JOIN `centreon`.topology t    ON t.topology_page

81
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F
F.mieguerSteward *
 OpenTelemetry & Agent Beta Program
OS-Windows-Centreon-Monitoring-Agent all check failed with Excecute command failed

HelloVersion Centreon 24.10.5used centreon-monitoring-agent-24.10.4.exeI have installed   OS-Windows-Centreon-Monitoring-Agent but all check Memory CPU storage swap, uptime session, Ntp, updates failed with error message with Excecute command failed  although  check commands are correct  

191
fmattes
Centreonian
S
siphmonSteward *
 Data usage and Visualization
Not every data is showing in Graphite export

HelloMy company has a VM with Centreon setup (I think he himself is connected to other instances and getting their informations)I’m exporting this data into my VM with graphite (to visualize with Grafana) but not every host is showing in the DB.  (there is like 20 host out of 100 so lots of missing data)There is already an equivalent to my VM, an old setup by someone else and it is getting every host and dataSomeone has any idea what i could do / check ? additionnal info :graphite is running the whisper/carbon pair to receive and store datacarbon is listening to port 2003 in TCP (plaintext protocol)

122
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Le_DOCSteward *
 Platform
Upgrade 22 to 24

Hello I’ve upgrade my old CentOS7 with Centreon 22.04 to OL8 with Centreon 24.I had to remove all mariadb, and centreon package to proceed the OS upgrade.The database is now correctly configured, I have my old data, and want to make the Centreon Upgrade.When I goes to page /install/upgrade, and start upgrade, I’m currently stuck at step 4: 22.10.30 to 23.04.0When I check logs I see some errors:sql-error.log>[2025-06-06T15:14:01+02:00] ERROR : [CentreonDb] Error while executing the simple query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'sat.token_type' in 'where clause' | {"context":{"default":{"back_trace":{"file":"/usr/share/centreon/www/class/centreonDB.class.php","line":947,"class":null,"function":null},"request_infos":{"url":null,"http_method":null,"server":null,"referrer":null}},"exception":{"exception_type":"PDOException","file":"/usr/share/centreon/www/class/centreonDB.class.php","line":342,"code":"42S22","message":"SQLSTATE[42S22]: Column not found: 1054 Unknow

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A
amine.zawakSteward *
 Platform
Centreon MAP ERROR after upgrade

Hi, After upgrading to version 24.10 Licence is OK but we have error below in /var/log/php-fpm/centreon-error.log :[2025-06-12 10:17:10.854] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Retry in 60 seconds[2025-06-12 10:18:10.855] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Refreshing Map license...[2025-06-12 10:18:10.868] [ERROR] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Cannot connect to remote License Manager {}java.util.concurrent.ExecutionException: org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><EOL><html><head><EOL><title>401 Unauthorized</title><EOL></head><body><EOL><h1>Unauthorized</h1><EOL><p>This server could not verify that you<EOL>are authorized to access the document<EOL>requested.  Either you supp

140
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cdlabalSteward *
 Data collection
Net-Cisco-Standard-Environment-SNMP-custom "Temp Inlet Sensors"

Hello,My cisco C3850 switches are attached to the Net-Cisco-Standard-Environment-SNMP-custom model.Centreon display these WARNING for some switches:Temp Inlet Sensor 0/1012' is 29 C Temp Inlet Sensor 0/1012' is 30 CTemp Inlet Sensor 0/3012' is 31 CTemp Inlet Sensor 0/1012' is 20 C Temp Inlet Sensor 0/3012' is 31 CRegarding the temperatur, the color should be green and not orange. How to solve it please?Maybe I have to exclude the Temp Inlet Sensor filtering it  in EXTRAOPTIONS of the Net-Cisco-Standard-Environment-SNMP-custom model but I don’t know the syntax.Hare are the current content of the EXTRAOPTIONS:--verbose  --filter-perfdata='^(sensor\.(celsius_|rpm_)|temp_)' Thank fo your help. Regards

60
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robertogabarronSteward *
 Platform
Error deploying SAML

Good morning,we are trying to set up SAML authentication with our EntraID applicationWe´ve published application, we´ve remote login url, entity id and user id attributeBut when we try to login appears the following error: Authentication method 'X509, MultiFactor, X509Device' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'How can we fix it?

192
fmattes
Centreonian
J
Jeankien
 Platform
Recurring Downtimes not working

Hello,I am using centreon 24.10.6.I have created recurring downtimes on certain services (as seen below), however they do not work and do not show up in Monitoring>Downtimes. On the server itself, manipulating recurring downtimes do not generate any logs anywhere, however it does affect the database and I can see the different entries. When creating regular downtimes however, it does work normally, showing up in the Monitoring section and in the logs on the server. It might be a problem with rights on certain files as I’ve been having problems with that recently or that the process which is supposed to retrieve information from the database is not functional, but I haven’t been able to figure it out.  Thank you !

265
Laurent
Centreonian
snoulot
snoulotSteward *
 Platform
CERTFR-2025-AVI-0493

Hello, we received this bulletin (https://www.cert.ssi.gouv.fr/avis/CERTFR-2025-AVI-0493/) which mentions vulnerabilities in certain versions of Centreon. Could you help us validate the affected versions?Affected Systems:Map versions earlier than 23.04.23 Map versions earlier than 23.10.19 Map versions earlier than 24.04.11 Map versions earlier than 24.10.5 MBI Engine versions earlier than 23.04.23 MBI Engine versions earlier than 24.10.22 (I don't see anything above 24.10.3) MBI Server versions earlier than 23.04.23 MBI Server versions earlier than 23.10.22 Open tickets versions earlier than 23.04.6 Open tickets versions earlier than 23.10.3 Web versions earlier than 23.04.27 Web versions earlier than 23.10.22

70
snoulot
J
Jeankien
 Data usage and Visualization
Missing Information in the Availability page

Hello,I am using centreon 24.10.6.I’ve had all servers up and running for a while now and I’ve noticed that there are some gaps in the Availability page in the Reporting tab. Most recently I noticed a gap of more than a week where the status is written as “Undetermined” even though the servers were in fact up and the checks were still running without issue and without change (seen in logs).Although I could take the Mean Time percentages, I’d rather have the graph display the correct values. I’ve tried rebuilding for these dates and it executes without error but doesn’t change anything. /usr/share/centreon/cron/eventReportBuilder --config=/etc/centreon/conf.pm --start-time="2025-05-25" --end-time="2025-06-05" --rebuild The conf.pm file is correctly configured.This is the output of the rebuild command:  I wasn’t able to find the issue, if you have any idea please let me know, thank you !

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CismerkusSteward *
 Platform
Blank page for Extension Manager

I use centreon every day, and the extension manager has worked very well so far.But when I go to this page now, it appears empty without any info :I've already tried to fix it via other help pages, but to no avail. I've updated php, modified the conf, cleared my browser and centreon cache, but nothing works.I'm on version 23.04.0.Please, if you have even one lead, don't hesitate to share it with me. If you have any questions, please don't hesitate to ask.

131
Laurent
Centreonian
K
kimpoy0730Steward **
 Platform
Centreon DB partitioning - tables not partitioned

Hi,One of our remote server centreon_storage tables are not partitioned properly. all tables below.My question is, what is the best approach to fix the issue?Should I try to use this on the docs? https://docs.centreon.com/docs/administration/database-partitioning/Or Do I need to re-create the centreon_storage DB?Also noticed that data_bin table is already partitioned​ into one.​​​​​​-rw-rw---- 1 mysql mysql 479606079488 May 20 15:41 data_bin#P#pmax.ibd Thank you in advance for the suggestions.  

101
Laurent
Centreonian
K
kaisersossetSteward *
 Platform
Problems with generation of traps folder /var/spool/centreontrapd/ always empty

I am trying to monitor some devices with snmp traps. I have followed the centreon docs and I receive the trap, but I don´t know why it is not working.  I have configured a debug and I config that I receive the trap, but I don´t know why folder /var/spool/centreontrapd/ is always empty. Please if you could help me I would really appreciate that.Here is my config: [root@CENTREON2025 ~]# more /etc/snmp/snmptrapd.confdisableAuthorization yestraphandle default su -l centreon -c "/usr/share/centreon/bin/centreontrapdforward"OPTIONS="-On -Lf /var/log/snmptrapd.log -p /var/run/snmptrapd.pid"-----------------------------------[root@CENTREON2025 ~]# more /etc/centreon/centreontrapd.pmour %centreontrapd_config = (        spool_directory => '/var/spool/centreontrapd/',        # databases credentials        centreon_db => "dbname=/etc/snmp/centreon_traps/1/centreontrapd.sdb",        centstorage_db => "dbname=/etc/snmp/centreon_traps/1/centreontrapd.sdb",        db_type => 'SQLite',     

81
Laurent
Centreonian
M
mozes1988Steward *
 Platform
LDAP user moved from another OU

Hello team,I have a LDAP configured with an Active Directory. It works fine but when I move a user to an other OU, they can no longer log in to Centreon.If I delete the user from Centreon and then they log in again, the authentication works.Do you have any idea what might be causing this behavior?

91
Laurent
Centreonian
L
longSteward **
 Centreon Debian User Group
Long delay before displaying “Timeline” tab on Resource Status

Hi, Recently the time to display the Timeline of a host/service is it very long (more than 30secondes). Version Centreon : Centreon version 24.04.7Version DB :  mysql  Ver 15.1 Distrib 10.11.8-MariaDB, for debian-linux-gnu (x86_64) using  EditLine wrapperExample : Others tabs works well (Details/Graph/Notifications).Any ideas ? thx  

1279
J
D
drsSteward *
 Platform
No output returned from plugin alert

Getting 'No output returned from plugin' alert on Windows Server. The server is reachable (pingable) from the poller, but all services are showing an 'Unknown' status.

61
C
T
titasSteward *
 Platform
SSL certificate problem: unable to get local issuer certificate for

Hello everyone, I have update my centreon of the version 23 to 24.Since, i have this error "SSL certificate problem: unable to get local issuer certificate for" this error appears when I want to add a hostdo you know this problem? How to fix it?

137620
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JulienLSteward *
 Centreon Raspberry User Group
Centreon 24.04 and ARM64

Hello,Is it possible to install a Centreon Poller (version 24.04) on a Raspberry Pi 5?I found a script that installs it on an unstable release of Centreon 23.10, but nothing for 24.04.Thanks

81
Laurent
Centreonian
R
Roberto56Steward *
 Contribution and Development
Configuration SAML Centreon

Bonjour, Nous sommes actuellement entrain de tester une version dev de Centreon pour une montée de version. Nous souhaitons utiliser la fonctionnalité d’authentification SAML, pour cela devons nous configurer Centreon dans notre fournisseur d’identité (Google dans notre cas) ? Autre chose dans le champ remote login URL, qu’est ce qui est exactement attendu ?  Merci d’avance pour les réponses  Cordialement 

342
R
B
Breizh_dzSteward *
 Platform
Erreur partage CIFS

Bonjour,Je souhaite monitorer un partage CIFS via le plugin centreon_plugins.pl --plugin apps::protocols::cifs::plugin --mode connectionJ’utilise la commande suivante :/usr/lib/centreon/centreon-plugins/src/centreon_plugins.pl --plugin apps::protocols::cifs::plugin --mode connection --hostname=mon_serveur --cifs-username=’mon_utilisateur’ --cifs-password=’mon_mot_de_passe’  --directory='mon_partage'La commande en putty fonctionne très bien avec l’utilisateur centreon-engine mais dès que je l’implémente dans Centreon j’ai le message permission denied.J’ai réalisé le test de copier la commande depuis Centreon vers la console et la commande fonctionne bien.Merci pour vos suggestions.

91
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