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StickyTroubleshooting

I cannot select a host template when creating or modifying a host

  • July 7, 2022
  • 2 replies
  • 809 views

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Symptom

On the Configuration > Hosts > Hosts page, you are not able to select a host template when creating or modifying a host.

 

Possible issue #1

The plugin packs are not installed.

Solution

Follow this procedure to perform the plugin packs installation.

 

Possible issue #2

You have reached the maximum number of hosts that your license allows. This is the number of hosts on page Configuration > Hosts > Hosts, whether they are actually monitored or not.

Check

Follow this procedure to check how many hosts you have:

  • Go to Configuration > Hosts > Hosts and check the number of hosts (the dropdown list at the top right of the page can give you the exact number).

  • Log in to your Centreon server using SSH and run the following command:
    mysql -u root centreon MariaDB [centreon]> SELECT COUNT(host_id) FROM host WHERE host_register = '1';

​​​If you have reached the maximum number of hosts allowed by your license, you can either delete hosts, or request a larger license.

 

This topic has been closed for replies.

2 replies

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  • Steward *
  • 9 replies
  • June 27, 2023

Hello, I have 31 hosts but i can’t choose a new template during creating host. For example, the template  Virt-VMWare2-ESX-custom doesn’t not appear. 

 

 

 


fgbetokpanou
Centreonian
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  • Centreonian
  • 189 replies
  • June 27, 2023

Hi @thenaldox, I suggest you create a post in the group in which you raise the problem. You'll reach more people than putting it below this article. Thank you for your understanding