Question

Unable to choose a host model during creation


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hello ,I just added my IT-100 license and when I want to create a new host, the model does not appear.On the other hand, the model is present in the list of models.
I don't understand why, everything is configured correctly.
Do you have an idea .See screenshots.Thanks for your help

Fabrice

 

13 replies

Userlevel 6
Badge +19

Hi,


Did you try to write ‘Net’ in the drop-down list? You have a scroll bar on the right, templates are displayed in alphabetical order but there are some other below.

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Hello,When I type "Net" down the dropdown, there is no plugin.I do have the scrollbar on the side.

 

Userlevel 6
Badge +19

From what I see, there is a problem because this Pack is now deprecated 

 

You should rather see something like: 

 

Are you able to see this one? It actually works with the Omniswitch global serie. 

 

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I just added the plugin and it still does not appear in the list

 

 

Userlevel 6
Badge +19

Hi,

Do you have any error in  /var/log/centreon/license-manager.log ? 

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Hi,

No error in file

 
Userlevel 6
Badge +19

And in /var/log/centreon/sql-error.log? 

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Hi ,

Here is the content of the file

 

 

Userlevel 6
Badge +19

It seems something’s wrong with your database. Strange to get deadlocks on these tables. 

 

Could you share a screenshot of the whole Configuration > Plugin Packs page, without any filter or research please?

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hi,

here are the screenshots

 

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Hi,

By deleting all the plugins, I have the possibility of choosing the Alcatel plugin

 

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Hi,

On the other hand, as soon as I add a plugin, it does not appear in the list, no virtualization plugin for example

 

 
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Hello, I'm restarting the conversation.Does someone have an idea ?

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