Hello,
I've just updated my Windows agents in 24.10.18 version and my Centreon Engine in 24.10.23 version.
Now the CMA services sometimes switch to unknown status with “Execute command failed” result.
If I look at the centengine.log as @matty69v propose in another post I have this :
[2026-08-06T16:28:29.989+02:00] [runtime] [warning] [1794793] Warning: The results of service 'CPU' on host 'XX' are stale by 0d 0h 2m 0s (threshold=0d 0h 2m 0s). I'm forcing an immediate check of the service.
[2026-08-06T16:28:29.998+02:00] [otl] [error] [1794793] open telemetry services must be passive
[2026-08-06T16:28:29.999+02:00] [runtime] [warning] [1794793] Error: Service check command execution failed: open telemetry services must be passive
[2026-08-06T16:28:35.000+02:00] [runtime] [warning] [1794793] Warning: The results of service 'CPU' on host 'XX' are stale by 0d 0h 2m 5s (threshold=0d 0h 2m 0s). I'm forcing an immediate check of the service.
[2026-08-06T16:28:35.002+02:00] [events] [info] [1794793] SERVICE ALERT: XX;CPU;UNKNOWN;SOFT;2;(Execute command failed)
Where can I modify the default threshold of 2 minutes ?
Thanks