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Windows CMA : Fail to execute centreon_plugins.exe/encrypt errors

  • March 11, 2026
  • 6 replies
  • 14 views

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Hello,

Since 3 months, I got that error on one Windows host (with CMA), I tried to make a clean install of CMA but nothing worked.

I never got that issue on other Windows hosts.

On CMA 24.10 I got clear errors, but I think on 25.10 it’s now encrypted but that’s probably the same issue : 

   

CMA version 24.10.14 : 

[2026-03-11 13:52:19.641] [error] [check_exec.cc:112]  serv Updates fail to execute "/centreon_plugins.exe" --plugin os::windows::local::plugin --mode updates --timeout="30"  --warning-pending-updates="1" --critical-pending-updates="" --filter-mandatory: Le fichier spécifié est introuvable

 

CMA version : 25.10.3 : 

[2026-03-11 13:58:49.238] [error] [check_exec.cc:122]  serv Updates fail to execute encrypt::oZXQnAKe6xOwsWXOcliNWyt1CirCkG6v5EErcvZX8oO5iVLdiP+X+eZw7cX5fGiXd1FZS4DpR9YqAGMVlQda/KhlhxJ4tETVTQdXEV/xxxxxxxxxxxxxxxxxxxxxxxxxxxxx: Le fichier spécifié est introuvable

 

 

Thanks for your help

6 replies

fmattes
Centreonian
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  • Centreonian
  • March 11, 2026

Hi, 

Did you install the centreon plugins while installing CMA ? if yes, is centreon_plugins.exe in the same folder than centagent.exe

Could you provide the command displayed in one of the services détail (in resource status) ?

Is the host connected to internet ?

Thanks


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  • Author
  • Steward *
  • March 11, 2026

Hi,

I didn’t done something else than installing CMA exe.
centreon_plugins.exe can be found on C:\Program Files\Centreon\Plugins folder (same for all hosts).
 

Host have access to Internet.

 

Command on problematic node :

sudo -u centreon-engine "/centreon_plugins.exe" --plugin os::windows::local::plugin --mode updates --timeout="30"  --warning-pending-updates="1" --critical-pending-updates="" --filter-mandatory
 

But it seems that’s different on working nodes (and it uses the same template) : 

sudo -u centreon-engine "C:/Program Files/Centreon/Plugins/centreon_plugins.exe" --plugin os::windows::local::plugin --mode updates --timeout="30"  --warning-pending-updates="1" --critical-pending-updates="" --filter-mandatory


fmattes
Centreonian
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  • Centreonian
  • March 11, 2026

Thanks,

can you check the value of CENTREONAGENTPLUGINS macro on your Host (in Centreon) ? 

It should be : C:/Program Files/Centreon/Plugins


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  • Author
  • Steward *
  • March 11, 2026

Can confirm that’s the right value : 

 

 


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  • Author
  • Steward *
  • March 11, 2026

That’s weird, I edited the custom macros, just to make an host update for poller, now it works after an config export & poller restart (something I’ve made more than 50 times sinces 3 months for other devices changes).


fmattes
Centreonian
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  • Centreonian
  • March 11, 2026

Strange indeed.

Glad it solves your problem !