Question

Host Templates plug-ins not displayed in list


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  • Steward *
  • 13 replies

Hello,

I have a problem with my Centreon 21.04.4.

If I install a new plug-in in my case Virt-VMWare2-ESX, the corresponding templates doesn’t appear in “Templates” in Host configuration.

How can I troubleshoot this problem or rebuid the template list (in host configuration) ?

Thank you and best regards,

Evo


27 replies

Badge +3

Hello @itoussies ,

Even after having restart Gorgon service on poller, then on central.

Regards,

Evo

Userlevel 3
Badge +9

Hi @Evo,

 

Check if your central is connected to your poller (5556 TCP):

# ss -plantu | grep 5556
tcp ESTAB 0 0 <central IP>:60840 <poller IP>:5556

 

If not:

  • check if gorgoned is active (central & poller):
systemctl status gorgoned

 

  • check the gorgoned logs in /var/log/centreon-gorgone/gorgoned.log for any errors
  • check if your firewall is active or not (central & poller):
systemctl status firewalld

 

Regards.

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