Question

Host Templates plug-ins not displayed in list

E
Badge +3
  • Evo
  • Steward *
  • 14 replies

Hello,

I have a problem with my Centreon 21.04.4.

If I install a new plug-in in my case Virt-VMWare2-ESX, the corresponding templates doesn’t appear in “Templates” in Host configuration.

How can I troubleshoot this problem or rebuid the template list (in host configuration) ?

Thank you and best regards,

Evo

29 replies

E
Badge +3

Hello @itoussies ,

Even after having restart Gorgon service on poller, then on central.

Regards,

Evo

itoussies
Rank
Userlevel 3
Badge +9

Hi @Evo,

 

Check if your central is connected to your poller (5556 TCP):

# ss -plantu | grep 5556
tcp    ESTAB      0      0      <central IP>:60840              <poller IP>:5556

 

If not:

  • check if gorgoned is active (central & poller):
systemctl status gorgoned

 

  • check the gorgoned logs in /var/log/centreon-gorgone/gorgoned.log for any errors
  • check if your firewall is active or not (central & poller):
systemctl status firewalld

 

Regards.

E
Badge +3

Hello @itoussies ,

Thanks for your help.

Firewall is active on Central and Poller and we would like to maintain this.

But you’re right, when Firewall is deactivated, files are updated on the poller in the /etc/centreon-engine/ folder

Could you confirm we only need to add exceptions mentionned in this article : https://docs.centreon.com/docs/20.10/administration/secure-platform/

Regards,

Evo

itoussies
Rank
Userlevel 3
Badge +9

Hello @Evo ,

Yep this should do the trick!

 

Regards,

itoussies.

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