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Pollers aren't updated, Central couldn't parse pollers data

  • 27 July 2022
  • 2 replies
  • 139 views

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Hello,

we have an issue with pollers aren’t updated

before this happened, we had an incident with database partition which was full, so we resolved that and we got this problem after

I did restarted all services : cbd, centengine, gorgoned, mysql

and they are all active and running

and in the logs side, on the central-module-master.log, we have this block of errors which is repeated every time I restart the cbd service:

[2022-07-27T10:27:56.421+02:00] [tcp] [error] Error while reading on socket: End of file

[2022-07-27T10:27:56.516+02:00] [core] [error] failover: global error: Attempt to read data from peer localhost:5669 on a closing socket

[2022-07-27T10:27:56.516+02:00] [core] [info] BBDO: unable to send stop message to peer, it is already stopped: Attempt to read data from peer localhost:5669 on a closing socket

[2022-07-27T10:27:56.516+02:00] [core] [info] bbdo stream stopped with 0 events acknowledged

[2022-07-27T10:27:56.518+02:00] [tcp] [error] TCP: Connection refused to localhost:5669

[2022-07-27T10:27:56.518+02:00] [core] [error] failover: global error: failover: 'central-module-master-output' cannot connect endpoint.

[2022-07-27T10:27:59.525+02:00] [tcp] [error] TCP: Connection refused to localhost:5669

[2022-07-27T10:27:59.525+02:00] [core] [error] failover: global error: failover: 'central-module-master-output' cannot connect endpoint.

[2022-07-27T10:28:04.563+02:00] [tcp] [error] TCP: Connection refused to localhost:5669

[2022-07-27T10:28:04.563+02:00] [core] [error] failover: global error: failover: 'central-module-master-output' cannot connect endpoint.

Can enlighten us on this issue please?

Thank you

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Best answer by wadOps 27 July 2022, 12:37

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2 replies

Userlevel 6
Badge +16

Hi, 

 

Did you go through this knowledge base article: 

 

But you can probably check the /var/log/centreon-broker/central-broker-master.log file, this is probably where you’ll find useful information about the issue as from what I understand all your pollers are tagged as not running. 


 

Badge +2

oh sorry, my question got truncated somehow

there was many images explaining the situation and more details but none of made it to the published question 😅

so the part truncated, was about central-broker-master.log, which indicated a missing table “logs” in the database
and, it was missing from the database

but after digging in the forum, I found another post having the same issue

and it did solve my problem
Sorry again for this inconvenient, it is weird that and entire part of the post got missing

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