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SNMP Traps - Pending status persists and debug can receive the snmptrap data

  • 14 January 2023
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Hi!

I tested Centreon passive checks, and I saw the debug file have recevied the test snmp messages, but the service always pending statue. I guess “submit service” not working normalliy. because  /var/lib/centreon/centcore/ is empty and service could not recevied the statue update. please help me, thanks a lot!

 

 

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Best answer by fourthstreet 16 January 2023, 04:40

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when I checked the centengine.log, I found “Warning:  Passive check result was received for service 'IBM_tsveETrap' on host 'IBM???????_1', but the host could not be found!”

 

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Ive resolved the problem, the reason is my host using the name that includes Chinese, and I modified that name using English, it works:)

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