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Add FreshDesk provider for Open Tickets

Related products:Infra Monitoring - Custom Views
  • May 16, 2023
  • 4 replies
  • 56 views
S
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Bonjour, 

 

Merci d’ajouter dans la roadmap des dev l’ajout du provider FreshDesk sur le module Open Ticket. 

Les actions classiques ‘Ouverture/Fermeture et acquittement”. 

 

4 replies

P
Centreonian
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  • ProductGuru
  • Centreonian
  • May 16, 2023
New→Needs Votes
lpinsivy
Centreonian
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  • lpinsivy
  • Centreonian
  • May 16, 2023

Tool: https://www.freshworks.com/freshdesk/

API: https://developers.freshdesk.com/api/#create_ticket

rchauvel
Centreonian
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  • rchauvel
  • Centreonian
  • November 21, 2024

​@serlink_sysadmin given your idea has not gotten traction here, if this is still a need for you, I see 2 options :
1- Use OpenTicket mail provider and configure Freshdesk incoming email to create tickets

2- Contact your Centreon or Centreon partner sales representative to get a quote for custom development (send me a direct message if you need to know who to contact)

rchauvel
Centreonian
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  • rchauvel
  • Centreonian
  • November 21, 2024
Needs Votes→Declined
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