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An host/service context menu in MAP to manage downtimes when working with a map.

Related products:Infra Monitoring - Monitoring
  • March 2, 2023
  • 5 replies
  • 48 views
J
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An host/service context menu in MAP to manage downtimes when working with a map.

  • Centreon operator.

  • When interacting with host and service objects on a map in MAP module an admin or a user (with proper ACLs) can right-click an object and a context menu is displayed with the options related to downtimes:
    - Add downtime
    - Delete downtime
    - Delete current downtime
    A user can add a downtime quickly from here. But a user cannot “Delete downtime” or “Delete current downtime”. To do that a user must go to Monitoring > Downtimes to cancel upcoming or current running downtime. It is very inconvenient for our users. They see a menu option and they expect it to be working as expected. I created a ticket for it as for me it looks like a bug but I was informed this functionality was deprecated(!).

  • Please, make these options “Delete downtime” and “Delete current downtime” to work as expected from the context menu available in MAP.

5 replies

rchauvel
Centreonian
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  • rchauvel
  • Centreonian
  • March 10, 2023

Thanks for this idea.

One issue i see is that there might be multiple downtimes configured for the selected object and it will not be convenient to list them all in MAP and enable to take actions.

What about a shortcut instead that would direct to the downtimes page pre-filtered with the object selected in MAP?

rchauvel
Centreonian
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  • rchauvel
  • Centreonian
  • March 10, 2023
New→Discussion ongoing
J
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  • Jaroslaw Kesy
  • Author
  • Steward **
  • March 16, 2023

Hello,

 

Shortcut which would lead to pre-filtered downtime page could work.

But maybe this shortcut can be an additional position (the last one) in the list of the most current/upcoming (let’t say max 5) downtimes displayed in the context menu?

If the downtime a user wants to cancel is not within this 5 most closest downtimes than a user should select the shortcut.

rchauvel
Centreonian
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  • rchauvel
  • Centreonian
  • March 22, 2023

 The role of map to make this kind of action. This should be done only from resource status. Would probably be great to have the cancel DT function in the detail panel as asked in this idea https://thewatch.centreon.com/ideas/management-of-downtimes-1561 and have a link to Resource Detail panel from MAP

rchauvel
Centreonian
Forum|alt.badge.img+18
  • rchauvel
  • Centreonian
  • March 22, 2023
Discussion ongoing→Declined
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