Hello,

All the calculation method for the Calculation methods is based on a Downtime on a child indicators.

Will it be possible to include acknowledge ?

• Inherit the acknowledge status : the BA is automatically set in “acknowledge” whenever an indicator in a non-ok state is in acknowledge impacts the BA. The BA will still be impacted.
• Ignore the indicator in the calculation: when the indicator impacts the BA and is in planned downtime OR in acknowledge stat , its status/impact is ignored in the calculation.

Thanks

Al