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Centreon Poller "Is Running: NO"

  • March 11, 2025
  • 2 replies
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HuitreFatale
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Hello, after multiple struggles i have no idea what i did wrong/

So i’m using Alma 9, Centreon 24.10, Mariadb 10.11 on Hyper-V.

Selinux is disabled, the local firewal disableed too.

It’s a stanalone type (so only one poller “central”)

 

After installing Centreon following the official documentation, the central poller does not appear as running in the web UI (Configuration > Pollers):

MariaDB is accessible via “centreon” user

Centreon port is listening

 

i already tried this :

Configuration > Pollers > Export configuration Checked "Move generated files" and "Restart Engine"
  

Checking for errors in the logs on cbf, dentengine, and gorgone, see nothing

So, Why does the central poller still show "Is running: NO" even though all services are running and there are no apparent errors?
What additional steps should I check to ensure the poller is correctly detected by Centreon?
I’m pretty sure that my mistake is dumb but I have no idea what I did wrong.

Thank you by advance,

Théo

Best answer by rchauvel

Have you exported the configuration? See https://docs.centreon.com/docs/monitoring/monitoring-servers/add-a-poller-to-configuration/#step-4-export-the-configuration-of-the-poller

2 replies

rchauvel
Centreonian
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  • Centreonian
  • Answer
  • March 11, 2025

HuitreFatale
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  • Author
  • Steward *
  • March 11, 2025

It works, thank you!

Despite exporting the config file multiple times, I don’t know why it works now. Maybe I didn’t click on the right options.
Have a nice day !