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network::fortinet::fortigate::restapi::plugin licences and health error

  • Dec 10, 2024 12:32 PM UTC
  • 2 replies
  • 72 views

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Hi,

I have a problem when I try to use plugin: network::fortinet::fortigate::restapi::plugin

Modes system and HA work nicely.

But with licences mode I get error:

UNKNOWN: Cannot decode response (add --debug option to display returned content)

and with health mode I get UNKNOWN: Not an ARRAY reference at /usr/lib/centreon/plugins//centreon_fortinet_fortigate_restapi.pl line 9452. 

Could it be that Fortigate newer software causes this?

2 replies

ltirand
Centreonian
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  • Centreonian
  • Oct 23, 2025 9:31 AM UTC

Hello :)

Are you still experiencing this problem?

Have you tried running the command with the --debug option to get more information about this error?

Kind regards.


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  • Author
  • Steward ***
  • Nov 4, 2025 12:40 PM UTC

I found the error - UTF8. If company name has for example Ä Ö Ü etc in their name, the check shows that json error , otherwise it is working nicely.