Hello,
I’m encountering an issue with the Centreon API (v24.10) when retrieving downtimes.
Sometimes, without explanation, API returns an empty response even though a downtime is correctly created and active at the moment of the request.
{
"result": [],
"meta": {
"page": 1,
"limit": 10,
"total": 0
}
}
Could you let me know why the API returns this empty result while a downtime is currently active?
Is there any known behavior, specific condition, or configuration that could cause this intermittent response?
Note that this is the same response we receive when there is no downtime in progress.
Therefore, this does not allow us to detect the error.
Thank you for your help.