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Can't choose template on host after downling the right monitoring connector manager

  • April 17, 2024
  • 3 replies
  • 101 views
T
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Hello, 

I’m on centreon 23.10.11 and I download both “Windows NSClient 0.5” and “Windows Nsclient API” in the Monitoring Connector Manager of Centreon. 
If i go to Configuration>hosts>templates the templates are present : 

However when I create a new host and try to select a template they both don’t appear in the list.


When I try to run execute the prompt ‘dnf install centreon-pack-*’ or ‘dnf update centreon-pack-*’, i receive the Error : Unable to find a match: centreon-pack-* : 

 

If you know or have an idea on how to resolve this problem, I would appreciate your help.
Thank you.
 

Best answer by TERPEZ

Hi @TERPEZ, if those templates doesn’t appear when you create a new host, maybe it is because you have more than 100 hosts configured with your IT-100 Edition.

Please see this troubleshooter

Hi !

I had less than 30 hosts so it couldn’t be it. I forgot to mention it, sorry about that.
I found the answer, it was a problem with my licence, when I asked for a new token it worked perfectly.

3 replies

lpinsivy
Centreonian
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  • lpinsivy
  • Centreonian
  • 1120 replies
  • April 17, 2024

Hi @TERPEZ, if those templates doesn’t appear when you create a new host, maybe it is because you have more than 100 hosts configured with your IT-100 Edition.

Please see this troubleshooter

T
Forum|alt.badge.img+3
  • TERPEZ
  • Author
  • Steward *
  • 6 replies
  • Answer
  • April 22, 2024

Hi @TERPEZ, if those templates doesn’t appear when you create a new host, maybe it is because you have more than 100 hosts configured with your IT-100 Edition.

Please see this troubleshooter

Hi !

I had less than 30 hosts so it couldn’t be it. I forgot to mention it, sorry about that.
I found the answer, it was a problem with my licence, when I asked for a new token it worked perfectly.

lpinsivy
Centreonian
Forum|alt.badge.img+21
  • lpinsivy
  • Centreonian
  • 1120 replies
  • April 22, 2024

HI @TERPEZ great that you managed to unblock yourself!


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