Can't Disacknowledge service with OK Status

Logs

PHP error logs

For version using PHP 7.2 or 7.3 on centOs 8 or PHP 8

tail -f /var/log/php-fpm/centreon-error.log
[21-Jun-2022 16:24:33 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 146
[21-Jun-2022 16:24:33 Europe/Paris] PHP Warning:  Undefined array key 1 in /usr/share/centreon/www/main.get.php on line 147
[21-Jun-2022 16:24:33 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 149
[21-Jun-2022 16:24:33 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 151
[21-Jun-2022 16:24:42 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 146
[21-Jun-2022 16:24:42 Europe/Paris] PHP Warning:  Undefined array key 1 in /usr/share/centreon/www/main.get.php on line 147
[21-Jun-2022 16:24:42 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 149
[21-Jun-2022 16:24:42 Europe/Paris] PHP Warning:  Trying to access array offset on value of type bool in /usr/share/centreon/www/main.get.php on line 151

centreon gorgone logs for Centreon >= 20.4 (if needed)

tail -f /var/log/centreon-gorgone/gorgoned.log
[legacycmd] Handling command 'EXTERNALCMD', Target: '1', Parameters: '[1655821258] REMOVE_SVC_ACKNOWLEDGEMENT;srv;Disk-Global'
2022-06-21 16:21:00 - INFO - [engine] Processing external command '[1655821258] REMOVE_SVC_ACKNOWLEDGEMENT;srv;Disk-Global'

The most reveling piece of information I have found in that log file.

bump

Hi @BG_nn6  I am not able to reproduce this on 

centreon-web-22.04.0-2.el7.centos.noarch

There is a 22.04 available @ https://download.centreon.com/ to use instead of the 21.04 and then upgrade.

This is the current topology setup if you want to compare with yours:

https://github.com/centreon/centreon/blob/22.04.x/www/install/insertTopology.sql

🤞

Hi, 

I  am not in a situation where I can reinstall centreon from scratch.

I have tried to delete and reinject Topology.sql, but the issue is still there.

What else could I try ?

Thanks.

I just tried on the lastest OVA (centreon 22.04-el7) and the bug is present.

You can try by installing it(centreon-vbox-vm-22.04-1.el7.ova.zip) and do my step to reproduce.

I believe the issue on GitHub should be reopened.

I see what you mean, I can replicated now. Thank you for your time and patience, I will follow up. I need to talk to the team and let you know.

😁

Issue created 👍