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Centreon MAP ERROR after upgrade

  • June 12, 2025
  • 1 reply
  • 56 views

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Hi, 

After upgrading to version 24.10 Licence is OK but we have error below in /var/log/php-fpm/centreon-error.log :

[2025-06-12 10:17:10.854] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Retry in 60 seconds
[2025-06-12 10:18:10.855] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Refreshing Map license...
[2025-06-12 10:18:10.868] [ERROR] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Cannot connect to remote License Manager {}
java.util.concurrent.ExecutionException: org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><EOL><html><head><EOL><title>401 Unauthorized</title><EOL></head><body><EOL><h1>Unauthorized</h1><EOL><p>This server could not verify that you<EOL>are authorized to access the document<EOL>requested.  Either you supplied the wrong<EOL>credentials (e.g., bad password), or your<EOL>browser doesn't understand how to supply<EOL>the credentials required.</p><EOL></body></html><EOL>"

Can you help us to resolve this please !
 

1 reply

lpinsivy
Centreonian
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  • Centreonian
  • 1121 replies
  • August 20, 2025

Hi ​@amine.zawak , now Centreon Map server need an access to Centreon Web server in order to validate license.

Can you check that your Map server can connect to HTTP/HTTPS to web server.