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Centreon Standalone central server : problems with Web interface actions not being applied

  • August 6, 2026
  • 1 reply
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Hello,

Centreon version : 24.10.29

I only have a single, standalone central server, nothing else.

 

Actions on the web interface are not being applied like acknowledging an altert, planning downtime or forcing a check control.

 

I noticed that exporting the configuration does not trigger write in gorgoned.log nor centengine.log
I also noticed that gorgone service is running fine, but is not listening on port 8085 for API calls from the web interface. IS this normal behavior ?

Also, centreon-web.log last write timestamp is 22 July (2 weeks ago) which means the actions I am launching from the web UI are not being detected somehow.

 

I checked write permissions in centreon directories. They seem fine :

/etc/centreon  # ls -l /etc/centreon-engine/
total 304
-rw-rw-r-- 1 www-data centreon-engine 4005 24 juil. 18:18 centengine.cfg
-rw-rw-r-- 1 www-data centreon-engine 17509 24 juil. 18:18 commands.cfg
drwxrwxr-x 2 www-data centreon-engine 4096 6 nov. 2024 conf.d
-rw-rw-r-- 1 www-data centreon-engine 2106 24 juil. 18:18 connectors.cfg
-rw-rw-r-- 1 www-data centreon-engine 1292 24 juil. 18:18 contactgroups.cfg
-rw-rw-r-- 1 www-data centreon-engine 2515 24 juil. 18:18 contacts.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 dependencies.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 escalations.cfg
-rw-rw-r-- 1 www-data centreon-engine 3731 24 juil. 18:18 hostgroups.cfg
-rw-rw-r-- 1 www-data centreon-engine 42832 24 juil. 18:18 hosts.cfg
-rw-rw-r-- 1 www-data centreon-engine 10971 24 juil. 18:18 hostTemplates.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 meta_commands.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 meta_host.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 meta_services.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 meta_timeperiod.cfg
-rw-rw-r-- 1 www-data centreon-engine 2 24 juil. 18:18 otl_server.json
-rw-rw-r-- 1 www-data centreon-engine 1166 24 juil. 18:18 resource.cfg
-rw-rw-r-- 1 www-data centreon-engine 3743 24 juil. 18:18 servicegroups.cfg
-rw-rw-r-- 1 www-data centreon-engine 128675 24 juil. 18:18 services.cfg
-rw-rw-r-- 1 www-data centreon-engine 27638 24 juil. 18:18 serviceTemplates.cfg
-rw-rw-r-- 1 www-data centreon-engine 1088 24 juil. 18:18 severities.cfg
-rw-rw-r-- 1 www-data centreon-engine 2962 24 juil. 18:18 tags.cfg
-rw-rw-r-- 1 www-data centreon-engine 2565 24 juil. 18:18 timeperiods.cfg



/etc/centreon # ls -l /etc/centreon
total 44
-rw-rw---- 1 www-data www-data 1277 20 févr. 2017 centreon.conf.php
drwxr-xr-x 16 centreon centreon 4096 21 févr. 2017 centreon-plugins
-rw-rw-r-- 1 centreon centreon 390 23 juil. 08:01 centreontrapd.pm
-rw-r--r-- 1 www-data www-data 2 24 juil. 18:18 centreon_vmware.json
drwxrwxr-x 2 centreon centreon 4096 21 juil. 14:54 config.d
-rw------- 1 centreon centreon 103 3 déc. 2025 config.yaml
-rw-rw---- 1 centreon centreon 708 23 juil. 08:01 conf.pm
-rw-rw-r-- 1 centreon centreon 375 11 févr. 2020 instCentCore.conf
-rw-rw-r-- 1 centreon centreon 590 16 juil. 14:56 instCentPlugins.conf
-rw-rw-r-- 1 centreon centreon 909 16 juil. 14:56 instCentWeb.conf
drwxrwxr-x 2 centreon centreon 4096 29 oct. 2021 license.d

/etc/centreon # ls -l /etc/centreon-gorgone/config.d
total 44
-rw-r----- 1 centreon-gorgone centreon-gorgone 136 21 oct. 2024 30-centreon.yaml
-rw-r----- 1 centreon-gorgone centreon-gorgone 247 28 juil. 10:57 31-centreon-api.yaml
-rw-r----- 1 root root 247 27 juil. 23:12 31-centreon-api.yaml.bak
-rw-r----- 1 root root 209 21 nov. 2024 31-centreon-api.yaml.old
-rw-r----- 1 root root 247 20 nov. 2024 31-centreon-api.yaml.origin
-rw-r----- 1 centreon-gorgone centreon-gorgone 250 8 juin 15:21 39-action.yaml
-rw-r--r-- 1 centreon-gorgone centreon-gorgone 513 6 août 09:05 40-gorgoned.yaml.bak
-r-------- 1 centreon-gorgone centreon-gorgone 167 18 déc. 2025 41-autodiscovery.yaml
-rw-r----- 1 centreon-gorgone centreon-gorgone 115 21 oct. 2024 50-centreon-audit.yaml
drwxrwx--- 2 centreon-gorgone centreon-gorgone 4096 30 juil. 08:01 cron.d
drwxrwx--- 2 centreon-gorgone centreon-gorgone 4096 28 juil. 11:03 whitelist.conf.d

 

What am I missing ?

Thanks for your help

1 reply

Alexandre Belhomme
Forum|alt.badge.img+13

I would see either your gorgoned not receiving actions from the web app, if so i would increase the log level of the service to see if it reacts when you do actions on the web app. Also try to use the CLAPI to export your config to see if it’s really the web app or something deeper.

If it’s gorgone itself, maybe it’s configuration is wrong and it’s not able to reach out your poller to ask it to do stuff. I would then look at the config, the ids, the keys, etc.

Hope you can figure it out !