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could not accept client: BBDO: peer is using protocol version 2.0.0 whereas we're using protocol version 3.0.0

  • October 18, 2025
  • 6 replies
  • 40 views

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  • hello i have this issue when i migrater centreon to version 24.10 : [error] acceptor: endpoint 'central-broker-master-input' could not accept client: BBDO: peer is using protocol version 2.0.0 whereas we're using protocol version 3.0.0

  • Centreon Broker Issue on the Central Server

  • Context: Migration of Centreon from version 21.10 to 24.10 is in progress.

  • Symptom: The cbd daemon fails to start correctly on the central server.

  • Central Version: Centreon Broker 24.10.7

  • Poller Version: Centreon Broker 24.10.12

  • Observation: The poller operates normally and sends data, but the central server has an older cbd version. Binary files appear to be missing, and BBDO version is 3.0.0, which may cause communication errors or missing options.

  • Impact: The poller continues to monitor properly, but the central server may encounter compatibility issues or problems aggregating BBDO data.

Best answer by ines hmaidi

hello thank you for your response 

but i solved the problème by change this  /etc/centreon-gorgone/config.yaml 

6 replies

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  • Author
  • Steward ***
  • 23 replies
  • October 21, 2025

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  • Author
  • Steward ***
  • 23 replies
  • October 21, 2025

@lpinsivy hello 


lpinsivy
Centreonian
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  • Centreonian
  • 1120 replies
  • October 21, 2025

Hi ​@ines hmaidi ,

Did you follow upgrade procedure and point 5. & 6. of Upgrade the Centreon solution chapter?


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  • Author
  • Steward ***
  • 23 replies
  • October 23, 2025

hi yes 


lpinsivy
Centreonian
Forum|alt.badge.img+21
  • Centreonian
  • 1120 replies
  • October 24, 2025

Hi ​@ines hmaidi I suppose you must:

Stop all your poller (centengine process)

Remove Centreon Broker cache files (/var/lib/centreon-broker/*)
Check all Centreon Broker configuration in UI to use BBDO v3

Restart Centreon Broker on central server

Generate an export configuration of all your pollers + restart them


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  • Author
  • Steward ***
  • 23 replies
  • Answer
  • October 24, 2025

hello thank you for your response 

but i solved the problème by change this  /etc/centreon-gorgone/config.yaml