Skip to main content
Question

Deadlocks and Locks-Waits services showing UNKNOWN after Centreon upgrade

  • June 29, 2026
  • 0 replies
  • 3 views

Forum|alt.badge.img

We are experiencing an issue after upgrading Centreon to the latest version.

 

We recently upgraded our Centreon platform to the latest version 24.10.27 and have observed an issue affecting multiple monitored service
Since the upgrade, several services that were previously working correctly are now reporting an UNKNOWN status.

The plugin output reported for the affected services is:

 

- UNKNOWN: No locks counter found with given filters

- UNKNOWN: No locks waits counter found with given filters

We would like to understand if:

- There are any known issues after upgrading Centreon that could cause services to return UNKNOWN status.

- Any plugin changes or compatibility issues introduced in recent Centreon versions could explain this behavior.

- There are any known fixes or troubleshooting recommendations for similar cases.

 

Any guidance or suggestions would be greatly appreciated.