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Question

Distant Poller does not reload and stop at Generating Files

  • November 8, 2024
  • 2 replies
  • 114 views

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I installed a distant poller for my Centreon Central on a different network, it worked fine for a time, but one day the export configuration stopped working, it stop on the Generating files step :

 


I checked centreon-gorgone privileges and it has all permissions but in the gorgoned log file, i got this error when reloading :

2024-11-08 09:55:17 - ERROR - [statistics] Error updating RRD file '/var/lib/centreon/nagios-perf//perfmon-2/nagios_hosts_states.rrd': opening '/var/lib/centreon/nagios-perf//perfmon-2/nagios_hosts_states.rrd': Permission denied

How to fix ?

2 replies

lpinsivy
Centreonian
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  • Centreonian
  • November 8, 2024

HI @Remi1234 in your case can you check /var/log/phpt-fpm/centreon-error.log when you click on the Export button?


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  • Author
  • Steward *
  • November 8, 2024

Hi, thanks for the reply,

I got denied permissions as a warning error in the /var/cache/centreon/symfony/pools/system/ and /usr/share/centreon/vendor/symfony/cache/Traits/ files
As well as a PHP Fatal error  in /usr/share/centreon/www/class/config-generate/  “Allowed memory size of 134217728 bytes exhausted”

Is it a cache problem then ?