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Download SourceGuardian loader during upgrade

  • June 28, 2022
  • 4 replies
  • 880 views

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Hello,

 

I’m new to Centreon so this is my first question of many to come.

I’m in the process of upgrading an old 20.10 installation to 22.04. After updatting to the latest minor 20.10 I began the jump to 22.04 which was without problems son far.

 

Now I want to continue with the Web GUI update in my central host but when loading the page I get the message of the image attached to download a loader from SourceGuardian.

Is this normal behaviour during upgrading/updating centreon? I mean, downloading from other sources?

 

Thanks in advance for the help.

 

Best answer by kduret

Hi,

Can you send the result of the following command please ?

rpm -qa | grep php

 

It seems you are running PHP 8.1, but Centreon is only compatible with PHP 8.0.

4 replies

kduret
Centreonian
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  • Centreonian
  • Answer
  • June 28, 2022

Hi,

Can you send the result of the following command please ?

rpm -qa | grep php

 

It seems you are running PHP 8.1, but Centreon is only compatible with PHP 8.0.


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  • Author
  • Steward ***
  • June 28, 2022

Hi,

that command lists many packages for php7.1, 7.2 and 8.1

And you are right. It is running PHP 8.1.8RC1

 

 ~$ php -v
PHP Warning:  Failed loading Zend extension 'ixed.8.0.lin' (tried: /usr/lib64/php/modules/ixed.8.0.lin (/usr/lib64/php/modules/ixed.8.0.lin: undefined symbol: zend_class_unserialize_deny), /usr/lib64/php/modules/ixed.8.0.lin.so (/usr/lib64/php/modules/ixed.8.0.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP 8.1.8RC1 (cli) (built: Jun 21 2022 16:04:56) (NTS gcc x86_64)
Copyright (c) The PHP Group
Zend Engine v4.1.8RC1, Copyright (c) Zend Technologies

 

So I have to install PHP 8.0 and continue the upgrade?


kduret
Centreonian
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  • Centreonian
  • June 29, 2022

Hi,

 

Yes, you have to install PHP 8.0 before continue the upgrade.

Otherwise, you will probably have lot of compatibility issues.


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  • Author
  • Steward ***
  • July 6, 2022

Finally, got PHP8.0 instead of 8.1

GUI update went ok. Thanks for your help.