Skip to main content
Solved

erreur interne

  • March 1, 2022
  • 3 replies
  • 617 views

Forum|alt.badge.img+1

J’ai installé la version 21.10.15 de centreon et par la suite j’ai procédé à une mise à jour des plugins vu qu’il y avait pas dans la plate forme comme l’indique le tutoriel en ligne. Seulement après l’éxécution de la commande se trouvant dans le tutoriel, j’ai constaté que j’étais passé à la version 21.10.3 et en plus en introduisant mes paramètres de connexion de départ sur le formulaire d’authentification, le système me génère le message “Internal server error”.

Que faire SVP?

Best answer by lpinsivy

Hi @rmouss So you upgraded your platform from version 21.04.x to 21.10.3.

Did you perform web update?

https://docs.centreon.com/docs/upgrade/upgrade-from-21-04#finalizing-the-upgrade

After this step, if you still have your issue, you can execute the following command in a term with root account:

su - apache -s /bin/bash -c "/usr/share/centreon/bin/console cache:clear"

 

3 replies

Forum|alt.badge.img+5
  • Steward **
  • March 1, 2022

Hello @rmouss,

Are you installing on CentOS or Redhat?

Which command did you execute exactly?
Can you give me the result of the following command?

echo -ne "----------\n$(hostname) PACKAGES\n----------\n$(rpm -qa | egrep '^centreon-' | egrep -v 'pack|plugin|release' | sort)\n"


 


lpinsivy
Centreonian
Forum|alt.badge.img+21
  • Centreonian
  • Answer
  • March 1, 2022

Hi @rmouss So you upgraded your platform from version 21.04.x to 21.10.3.

Did you perform web update?

https://docs.centreon.com/docs/upgrade/upgrade-from-21-04#finalizing-the-upgrade

After this step, if you still have your issue, you can execute the following command in a term with root account:

su - apache -s /bin/bash -c "/usr/share/centreon/bin/console cache:clear"

 


Forum|alt.badge.img+1
  • Author
  • Steward *
  • March 2, 2022

thanks