Skip to main content
Question

how to registered the poller to the server

  • April 26, 2026
  • 0 replies
  • 2 views

Forum|alt.badge.img+3

Here is the English translation of your text:

---

I have installed Centreon version 25.10.9 on a Red Hat 8 operating system. I am using the open-source edition. The server IP is 192.168.1.100. I added a poller with the IP 192.168.1.101. This poller encountered a failure, so I completely reinstalled it on a virtual machine, keeping the IP address the same as 192.168.1.101. The OS is still Red Hat 8. I successfully registered the poller to the server, but when I check the web interface under Configuration > Pollers, it shows that this poller is not running.

The poller's log file at /var/log/centreon-gorgone/gorgoned.log contains the following errors:

```
2026-04-26 21:04:39 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c786
2026-04-26 21:04:39 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=
2026-04-26 21:04:39 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c786
2026-04-26 21:04:39 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=
2026-04-26 21:09:25 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c786
2026-04-26 21:09:25 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=
2026-04-26 21:14:44 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c786
2026-04-26 21:14:44 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=
2026-04-26 21:20:00 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c786
2026-04-26 21:20:00 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=
```

Does this mean that there are original poller-related configurations left on the server side? How can I configure it so that the new poller can be properly registered to the server?

---

If you need, I can also provide suggestions or troubleshooting steps for this issue.