Skip to main content
Solved

Passive Check executes active check command after acknowledge

  • April 15, 2026
  • 2 replies
  • 19 views
S
Forum|alt.badge.img+1

Hello,

I have a strange behaviour in my centreon (Centreon Engine 24.10.17).

I´ve configured a passive check, set active checks enabled to no, passive checks enabled to yes, is volatile to no.
 

Also check freshness to no:

 

Now my Application sends an alert via centreon API and the service goes to warning state as expected.

As soon as I acknowledge the service the active check command (which is a dummy command) gets executed and the service is in unknown state and therfore not acknowledged. Sticky acknoledge works but is unfortunately no option.

So first question: Why is the check command executed on acknowledgement and second: how can I disable that?

Thanks in advance

Best answer by vcoum

Hello,

There is a global setting which force active check when you acknowledge a service

Check it in Administration > Parameters > Monitoring

And disable Force Active Checks

And test to ACK an alert to see if the active check is not executed

Hope it helps

    2 replies

    vcoum
    Centreon Lord Commander
    Forum|alt.badge.img+13
    • vcoum
    • Centreon Lord Commander
    • Answer
    • April 16, 2026

    Hello,

    There is a global setting which force active check when you acknowledge a service

    Check it in Administration > Parameters > Monitoring

    And disable Force Active Checks

    And test to ACK an alert to see if the active check is not executed

    Hope it helps

    S
    Forum|alt.badge.img+1
    • slayer
    • Author
    • Steward *
    • April 16, 2026

    that helped ..

    thank you very much!

    Terms & ConditionsCookie settingsAccessibility statement