Skip to main content
Question

Problem connection WEB / cache

  • November 12, 2024
  • 6 replies
  • 314 views

Forum|alt.badge.img+7

Bonjour,

 

J’ai un problème de cache depuis la mise à jour que j’ai faite, 23.10 > 24.10.

Je me connecte bien sur mon interface web, si je me déconnecte puis reconnecte j’ai ce message d’erreur “ An error occurred during authentication “

J’ai appliqué chown -R centreon:centreon /var/cache/centreon

Toujours le meme problème.
La seule facon pour que ca fonctionne c’est de vider le cache manuellement:
rm -rf /var/cache/centreon/*
 

Avez-vous une idée svp?

 

Merci

--------------------------------------------------------------------------

Hello,

I have a cache problem since the update I did, 23.10 > 24.10.

I connect well to my web interface, if I disconnect then reconnect I have this error message “An error occurred during authentication “
 

I applied chown -R centreon:centreon /var/cache/centreon

Still the same problem.
The only way for it to work is to empty the cache manually:
rm -rf /var/cache/centreon/*

Do you have any idea please?

Thank you

6 replies

Forum|alt.badge.img+7
  • Steward *
  • November 15, 2024

Hi,

The owner of /var/cache/centreon/symfony/ should be the apache user :

 

 

Regards


Forum|alt.badge.img+7
  • Author
  • Steward **
  • November 15, 2024

Hi,

I have apache user :/

 

 

For information, it only does this for my LDAP accounts, local application accounts work.

I have to run this command every time for it to work.

rm -rf /var/cache/centreon/*


Forum|alt.badge.img+7
  • Author
  • Steward **
  • November 15, 2024

New info: it's only my LDAP admin.XX accounts that don't work (they are Centreon administrators)
My normal LDAP accounts, without being administrators, work
My local Centreon accounts work

??? strange

 

I don't know if there is a connection but every minute in the logs, I have this error:

2024-11-15 14:53:32|0|0|0|[local] [127.0.0.1] Authentication failed for 'centreon-gorgone' : invalid credentials
2024-11-15 14:53:32|-1|0|0|[local] [INFO] User is blocked: maximum number of authentication attempts was reached {"contact_alias":"centreon-gorgone"}


Forum|alt.badge.img+7
  • Author
  • Steward **
  • November 21, 2024

help :)


Forum|alt.badge.img+7
  • Author
  • Steward **
  • November 29, 2024

I think this problem is related, do you have a solution?
Thanks


Forum|alt.badge.img+3
  • Steward *
  • November 29, 2024

Hello.

I often get that error after updates, but the problem is the cache of the browser. I clear it (Firefox in my case) then restart the browser and it’s ok.