Hello,

On 22.10.28

Some of our probes remain stuck with active_checks_enabled=0, even though all configurations indicate that the service should be set to 1.

For visualization on our poller, the services.cfg file contains:

define service {
    host_name                      toto.nomdedomaincache.fr
    service_description            CPU
    register                       1
    active_checks_enabled          1
    use                            VMWARE_ESX-CPU
    _SERVICE_ID                    302823
}

And on the Centreon side:

The only ways to resolve this issue are:

• Simply transferring the host to another poller.
• Stopping centengine, removing the service from the retention.dat file, and then restarting (if there is only one poller).