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Unsure why a poller is down

  • May 28, 2025
  • 12 replies
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J
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Hello everyone, i’ve followed the poller installation one by one, and checked the link for troubleshooting why a poller might be doing, which is:

My poller is down | Community

and these are the results from following those steps:

Check 1: Network connections

from poller netstat -plant | egrep '5556|5669'


tcp        0      0 0.0.0.0:5556            0.0.0.0:* LISTEN      6152/perl
tcp        0      0 10.99.8.214:5556        10.99.8.118:60702       ESTABLISHED 6152/perl

from central: netstat -plant | egrep '5669|5556'


tcp        0      0 0.0.0.0:5669            0.0.0.0:* LISTEN      18458/cbd
tcp        0      0 127.0.0.1:46150         127.0.0.1:5669          ESTABLISHED 18446/centengine
tcp        0      0 10.99.8.118:60702       10.99.8.214:5556        ESTABLISHED 18510/gorgone-proxy
tcp        0      0 127.0.0.1:5669          127.0.0.1:46150         ESTABLISHED 18458/cbd

for the firewall i got:

systemctl status firewalld:

on both poller and central.

Check 2: centreon-engine process:

the results:

systemctl status centengine


centengine.service - Centreon Engine
     Loaded: loaded (/usr/lib/systemd/system/centengine.service; enabled; preset: disabled)
     Active: active (running) since Tue 2025-05-27 17:07:45 CEST; 17h ago
   Process: 7929 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)
 Main PID: 6509 (centengine)
    Tasks: 21 (limit: 35773)
   Memory: 4.3M
      CPU: 1min 10.498s
   CGroup: /system.slice/centengine.service
           └─6509 /usr/sbin/centengine /etc/centreon-engine/centengine.cfg

May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/commectors.cfg'
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/meta_timeperiod.c'
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/meta_host.cfg'
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/meta_services.cfg'
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/tags.cfg'
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Processing object config file '/etc/centreon-engine/severities.cfg'
May 28 00:00:17 poller2 systemd[1]: Reloading Centreon Engine.
May 27 17:07:45 poller2 centengine[6509]: [2025-05-27T17:07:45.404+02:00] [config] [info] Reading resource file '/etc/centreon-engine/resource.cfg'
May 28 00:00:17 poller2 systemd[1]: Reloaded Centreon Engine.

Check 3: centreon-gorgone process:

on the poller:

```
systemctl status gorgoned
```
```
gorgoned.service - Centreon Gorgone
     Loaded: loaded (/etc/systemd/system/gorgoned.service; enabled; preset: disabled)
     Active: active (running) since Tue 2025-05-27 16:15:15 CEST; 18h ago
   Main PID: 6152 (perl)
      Tasks: 15 (limit: 35773)
     Memory: 60.3M
        CPU: 17.158s
     CGroup: /system.slice/gorgoned.service
             ├─6152 /usr/bin/perl /usr/bin/gorgoned --config=/etc/centreon-gorgone/config.yaml --logfile=/var/log/centreon-gorgone/gorgoned.log --severity-debug
             ├─6155 gorgone-engine
             ├─6156 gorgone-action
             ├─6157 gorgone-audit
             └─6158 gorgone-dbcleaner

May 27 16:15:15 poller2 systemd[1]: Started Centreon Gorgone.
May 27 17:07:38 poller2 sudo[6468]: centreon-gorgone: PWD=/; USER=root; COMMAND=/usr/sbin/service centengine reload
May 27 17:07:38 poller2 sudo[6467]: centreon-gorgone: PWD=/; USER=root; COMMAND=/bin/systemctl restart centreon_vmware.service
May 27 17:07:43 poller2 sudo[6498]: centreon-gorgone: PWD=/; USER=root; COMMAND=/bin/systemctl restart centreon_vmware.service
May 27 17:07:43 poller2 sudo[6502]: centreon-gorgone: PWD=/; USER=root; COMMAND=/usr/sbin/service centengine restart
```

on the centreon central server:

```
systemctl status gorgoned
```
```
gorgoned.service - Centreon Gorgone
     Loaded: loaded (/etc/systemd/system/gorgoned.service; enabled; preset: disabled)
     Active: active (running) since Tue 2025-05-27 17:06:14 CEST; 17h ago
   Main PID: 18448 (perl)
      Tasks: 48 (limit: 48675)
     Memory: 148.2M
        CPU: 43.898s
     CGroup: /system.slice/gorgoned.service
             ├─18448 /usr/bin/perl /usr/bin/gorgoned --config=/etc/centreon-gorgone/config.yaml --logfile=/var/log/centreon-gorgone/gorgoned.log --severity-deb>
             ├─18509 gorgone-httpserver
             ├─18510 gorgone-proxy
             ├─18511 gorgone-proxy
             ├─18512 gorgone-proxy
             ├─18513 gorgone-proxy
             ├─18514 gorgone-proxy
             ├─18515 gorgone-engine
             ├─18516 gorgone-dbcleaner
             ├─18517 gorgone-statistics
             ├─18518 gorgone-cron
             ├─18519 gorgon-action
             ├─18520 gorgone-autodiscovery
             ├─18521 gorgon-audit
             ├─18522 gorgone-nodes
             └─18523 gorgon-legacycmd

May 27 17:06:14 centreon systemd[1]: Started Centreon Gorgone.
```

Check 4: centreon-broker process:

on the central and on the poller: they’ are the same

 

rpm -qa | grep cbmod
centreon-broker-cbmod-24.10.6-1.e19.x86_64

ddddd

```
systemctl status cbd
```
```
cbd.service - Centreon Broker watchdog
     Loaded: loaded (/usr/lib/systemd/system/cbd.service; enabled; preset: disabled)
     Active: active (running) since Tue 2025-05-27 17:06:14 CEST; 17h ago
   Process: 18593 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)
   Main PID: 18445 (cbwd)
      Tasks: 37 (limit: 48675)
     Memory: 7.9M
        CPU: 5min 10.222s
     CGroup: /system.slice/cbd.service
             ├─18445 /usr/sbin/cbwd /etc/centreon-broker/watchdog.json
             ├─18458 /usr/sbin/cbd /etc/centreon-broker/central-broker.json
             └─18459 /usr/sbin/cbd /etc/centreon-broker/central-rrd.json

May 27 17:06:14 centreon cbwd[18458]: [2025-05-27T17:06:14.141+02:00] [core] [info] Centreon Broker 24.10.6
May 27 17:06:14 centreon cbwd[18458]: [2025-05-27T17:06:14.141+02:00] [core] [info] Copyright 2009-2021 Centreon
May 27 17:06:14 centreon cbwd[18458]: [2025-05-27T17:06:14.141+02:00] [core] [info] License ASL 2.0 <http://www.apache.org/licenses/LICENSE-2.0>
May 27 17:06:14 centreon cbwd[18459]: [2025-05-27T17:06:14.143+02:00] [core] [info] Centreon Broker 24.10.6
May 27 17:06:14 centreon cbwd[18459]: [2025-05-27T17:06:14.143+02:00] [core] [info] Copyright 2009-2021 Centreon
May 27 17:06:14 centreon cbwd[18459]: [2025-05-27T17:06:14.143+02:00] [core] [info] License ASL 2.0 <http://www.apache.org/licenses/LICENSE-2.0>
May 27 17:06:36 centreon systemd[1]: Reloading Centreon Broker watchdog.
May 27 17:06:36 centreon systemd[1]: Reloaded Centreon Broker watchdog.
May 27 17:06:39 centreon systemd[1]: Reloaded Centreon Broker watchdog.
May 27 17:06:39 centreon systemd[1]: Reloaded Centreon Broker watchdog.
```

Check the logs: they’re located in the /var/log/centreon-broker directory. On the Central, look for the central-broker-master.log file; on the poller, look for the module-poller.log file:

I see no errors in those files as for poller:

I don’t see any file for it.

as for:

grep -i cbmod.so /var/log/centreon-engine/centengine.log I got:

[2025-05-28T10:35:56.911+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:36:11.914+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:36:26.917+02:00 ] [processing] [error] [6509] failover: global error: 2025-05-28T10:36:41.920+02:00] [processing] [error] [6509] failover: global error: [

[2025-05-28T10:36:56.923+02:00] [processing] [error] [6509] failover: global error: [2025-05-28T10:37:11.926+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:37:26.929+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:37:41.932+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:37:56.935+02:00] [processing] [error] [6509] failover: global error: [2025-05-28T10:38:11.938+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:38:26.940+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:38:41.943+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:38:56.946+02:00] [processing] [error] [6509] failover: global error:

[2025-05-28T10:39:11.949+02:00] [processing] [error] [6509] failover: global error:

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

failover: 'central-module-master-output' cannot connect endpoint.

dd

Best answer by Cm123

Hello


1. Go to Centreon Web UI

  • Navigate to:
    Configuration > Pollers > Pollers

2. Select Your Poller

  • Click on the poller entry (e.g., poller5).

3. Check and Correct the IP Address

  • Find the field: "IP Address"

  • Enter the correct IP, for example: 10.99.8.99

  • Save changes.

4. Re-export the Configuration

  • Go to:
    Configuration > Pollers > Generate Configuration

  • Select the poller (e.g., poller5)

  • Click Export Configuration

  • This will regenerate /etc/centreon-broker/poller5-module.json with the correct IP.

5. Deploy and Restart Services

12 replies

C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • May 28, 2025

Hello,
please share gorgone.log from central server location /var/log/centreon-gorgone/gorgone.log

Thank you

 

C
J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

​@Cm123  Here it is:

```
2025-05-28 13:58:20 INFO [core] Initialize server keys
2025-05-28 13:58:20 INFO [core] Private key file '/var/lib/centreon-gorgone/.keys/rsakey.priv.pem' loaded
2025-05-28 13:58:20 INFO [core] Public key file '/var/lib/centreon-gorgone/.keys/rsakey.pub.pem' loaded
2025-05-28 13:58:20 INFO [core] update schema 23.10.0 -> 23.10.0
2025-05-28 13:58:20 INFO [core] Module 'action' is loading
2025-05-28 13:58:20 INFO [core] Module 'action' is loaded
2025-05-28 13:58:20 INFO [core] Module 'httpserver' is loading
2025-05-28 13:58:20 INFO [core] Module 'httpserver' is loaded
2025-05-28 13:58:20 ERROR
2025-05-28 13:58:20 INFO [core] Module 'cron' is loading
2025-05-28 13:58:20 INFO [core] Module 'cron' is loaded
2025-05-28 13:58:20 INFO [core] Module 'nodes' is loading
2025-05-28 13:58:20 INFO [core] Module 'nodes' is loaded
2025-05-28 13:58:20 INFO [core] Module 'proxy' is loading
2025-05-28 13:58:20 INFO [core] Module 'proxy' is loaded
2025-05-28 13:58:20 INFO [core] Module 'legacycmd' is loading
2025-05-28 13:58:20 INFO [core] Module 'legacycmd' is loaded
2025-05-28 13:58:20 INFO [core] Module 'engine' is loading
2025-05-28 13:58:20 INFO [core] Module 'engine' is loaded
2025-05-28 13:58:20 INFO [core] Module 'statistics' is loading
2025-05-28 13:58:20 INFO [core] Module 'statistics' is loaded
2025-05-28 13:58:20 INFO [core] Module 'autodiscovery' is loading
2025-05-28 13:58:20 INFO [core] Module 'autodiscovery' is loaded
2025-05-28 13:58:20 INFO [core] Module 'audit' is loading
2025-05-28 13:58:20 INFO [core] Module 'audit' is loaded
2025-05-28 13:58:20 INFO [core] Module 'dbcleaner' is loading
2025-05-28 13:58:20 INFO [core] Module 'dbcleaner' is loaded
2025-05-28 13:58:20 INFO [core] Gorgoned started
2025-05-28 13:58:20 INFO [core] PID 61538
2025-05-28 13:58:20 DEBUG [core] Package 'gorgone::modules::core::action:: hooks' already loaded
2025-05-28 13:58:20 INFO [cron] Create module 'cron' process
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::core::cron:: hooks'
2025-05-28 13:58:20 DEBUG [cron] PID 61542 (gorgone-cron)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon::audit:: hooks'
2025-05-28 13:58:20 INFO [audit] Create module 'audit' process
2025-05-28 13:58:20 DEBUG [audit] PID 61543 (gorgone-audit)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon::statistics:: hooks'
2025-05-28 13:58:20 INFO [statistics] Create module 'statistics' process
2025-05-28 13:58:20 DEBUG [statistics] PID 61544 (gorgone-statistics)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon:: legacycmd:: hooks'
2025-05-28 13:58:20 INFO [legacycmd] Create module 'legacycmd' process
2025-05-28 13:58:20 DEBUG [legacycmd] PID 61545 (gorgone-legacycmd)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::core:: httpserver:: hooks'
2025-05-28 13:58:20 INFO [httpserver] Create module 'httpserver' process
2025-05-28 13:58:20 DEBUG [httpserver] PID 61546 (gorgone-httpserver)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon:: nodes:: hooks'
2025-05-28 13:58:20 INFO [nodes] Create module 'nodes' process
2025-05-28 13:58:20 DEBUG [nodes] PID 61547 (gorgone-nodes)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::core::proxy:: hooks'
2025-05-28 13:58:20 INFO [proxy] Create module 'proxy' child process for pool id '1'
2025-05-28 13:58:20 DEBUG [proxy] PID 61548 (gorgone-proxy) for pool id '1'
2025-05-28 13:58:20 INFO [proxy] Create module 'proxy' child process for pool id '2'
2025-05-28 13:58:20 DEBUG [proxy] PID 61549 (gorgone-proxy) for pool id '2'
2025-05-28 13:58:20 INFO [proxy] Create module 'proxy' child process for pool id '3'
2025-05-28 13:58:20 DEBUG [proxy] PID 61550 (gorgone-proxy) for pool id '3'
2025-05-28 13:58:20 INFO [proxy] Create module 'proxy' child process for pool id '4'
2025-05-28 13:58:20 DEBUG [proxy] PID 61551 (gorgone-proxy) for pool id '4'
2025-05-28 13:58:20 INFO [proxy] Create module 'proxy' child process for pool id '5'
2025-05-28 13:58:20 DEBUG [proxy] PID 61552 (gorgone-proxy) for pool id '5'
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon:: engine:: hooks'
2025-05-28 13:58:20 INFO [engine] Create module 'engine' process
2025-05-28 13:58:20 DEBUG [engine] PID 61553 (gorgone-engine)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::core::action:: hooks'
2025-05-28 13:58:20 INFO [action] Create module 'action' process
2025-05-28 13:58:20 DEBUG [action] PID 61554 (gorgone-action)
2025-05-28 13:58:20 INFO [autodiscoveryl Create module 'autodiscovery' process
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::centreon::autodiscovery:: hooks'
2025-05-28 13:58:20 DEBUG [autodiscovery] PID 61555 (gorgone-autodiscovery)
2025-05-28 13:58:20 DEBUG [core] Call init function from module 'gorgone::modules::core::dbcleaner:: hooks'
2025-05-28 13:58:20 INFO [dbcleaner] Create module 'dbcleaner' process
2025-05-28 13:58:20 DEBUG [dbcleaner] PID 61556 (gorgone-dbcleaner)
2025-05-28 13:58:20 DEBUG [core] Server accepting clients
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [statistics] internal message: [STATISTICSREADY] [] [] {}
2025-05-28 13:58:20 INFO [statistics] internal message: [ADDCRON] [] [] {"content":[{"parameters":{"timeout":"10"},"id":"broker_stats", "action": "BROKERSTATS","timespec":"*/5 * * * *"},{"id":"engine_stats", "parameters":{"timeout":"10"}, "timespec":"*/5 * * * *", "action": "ENGINESTATS"}]}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [cron] internal message: [CRONREADY] [] []{}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [engine] internal message: [ENGINEREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [nodes] internal message: [CENTREONNODESREADY] [] [] {}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [nodes] internal message: [PUTLOG] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] [] {"token": "406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83","code":0,"instant":null,"etime":1748433500,"data":{"message": "action nodesresync proceed"}}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [audit] internal message: [CENTREONAUDITREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"e84167d70187aad91e66e4f6a87525e55479093b0d6e996707c376ba83b48021"}
2025-05-28 13:58:20 INFO [core] module key gorgone-nodes changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [CENTREONNODESREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PUTLOG] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] [] {"token":"406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83","code":0,"instant":null,"etime":1748433500,"data":{"message": "action nodesresync proceed"}}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [legacycmd] internal message: [LEGACYCMDREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"cf1ad2bc5aca8a482b156284df8622c9002a9f9a16fff70b23b4eaca1e288a4a"}
2025-05-28 13:58:20 INFO [core] module key gorgone-statistics changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"50036c00045023bd3d994f117a7c41cdf0e4346a75c39e6e2c05bd25148b1eb4"}
2025-05-28 13:58:20 INFO [core] module key gorgone-cron changed
2025-05-28 13:58:20 DEBUG [nodes] internal message: [BCASTLOGGER] [] [] {"content":{"severity":"default"}}
2025-05-28 13:58:20 DEBUG [core] Message received internal [CRONREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [16cb016b6207aa8e00ba3448057d8318386b804ff30ad8b9b85f2d4c40b3182988caa770f78bba2bb6f6cf2b8e3dc2fdadb6a048c57ce427ab4fd8e139c51d59] {"code":2,"data":{"message":"setmodulekey changed", "action":"setmodulekey"}}
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [899e491d3f3846ec4a6c61fe55fd6848aa47ae35b1729dffa1972e44e2200da20d2c4cd74d6afe123e00788d756d21fab481cf60d68156e20b66af8bd997fbee] {"data":null,"code":0}
2025-05-28 13:58:20 DEBUG [core] Message received internal [STATISTICSREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] {"data":{"message": "message inserted"},"code":0}
2025-05-28 13:58:20 DEBUG [core] Message received internal [CENTREONAUDITREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [BCASTLOGGER] [] [] {"content": {"severity":"default"}}
2025-05-28 13:58:20 DEBUG [nodes] internal message: [SETCOREID] [] [] {"id":1}
2025-05-28 13:58:20 DEBUG [nodes] internal message: [REGISTERNODES] [] [] {"nodes":[{"type":"push_zmq","address":"10.99.8.214","port":5556,"id":"5"}]}
2025-05-28 13:58:20 DEBUG [statistics] Event: [ACK] [4a612e176eac48a614f82df3d724d264d318a67f7b0b4c4e076a1f99a5dc4e4f06d0efd65184bdfc0ad3a7f2bc5ca20b770fae14e95686031d8533525224a706] {"code":2,"data":{"message":"setmodulekey changed","action":"setmodulekey"}}
2025-05-28 13:58:20 DEBUG [cron] Event: [ACK] [f415253a50f0fa331fc62b142153974b59085fdd3e6d1ed07a1fbd3b1cbe986cb081799098cef238ca48d565bcfdd098f0f470672d120aa2cf0b63d98a92f8d8] {"code":2,"data":{"action":"setmodulekey", "message":"setmodulekey changed"}}
2025-05-28 13:58:20 DEBUG [statistics] Event: [ACK] [8d142ea79cea0e90b715d4d0aa5692d3acb0d98172671bbe7a2e7471d8ac6af800c48407f07511638c2f2e892cb011c5ac9890ae9fc578724d3127061706e6cf] {"code": 0, "data":null}
2025-05-28 13:58:20 DEBUG [cron] Event: [ACK] [c73cbb0cf6d388796f16d3601b6e6d5807ae95e4db7f41a34839f8c6d94e0220c584a3d09205409b469364f5e47cc1130c7c57b00281f611e37bbd12927ccac2] {"data":null,"code":0}
2025-05-28 13:58:20 DEBUG [nodes] internal message: [UNREGISTERNODES] [] [] {"nodes":[]}
2025-05-28 13:58:20 DEBUG [cron] Event: [BCASTLOGGER] [84aff3c72d9e0f82cf84986a2f0001d579cf6fe0d5855f8e2b192103fa5eba5d2adbf0aba33dffbaf86c5734d490dab163907c3d4867a5f6db5043c839a8e9b6] [] {"content":{"severity":"default"}}
2025-05-28 13:58:20 DEBUG [nodes] Finish resync
2025-05-28 13:58:20 DEBUG [statistics] Event: [BCASTLOGGER] [84aff3c72d9e0f82cf84986a2f0001d579cf6fe0d5855f8e2b192103fa5eba5d2adbf0aba33dffbaf86c5734d490dab163907c3d4867a5f6db5043c839a8e9b6] [] {"content": {"severity":"default"}}
2025-05-28 13:58:20 DEBUG [nodes] internal message: [PUTLOG] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] [] {"etime":1748433500,"data":{"message": "action nodesresync finished"}, "token":"406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83", "instant":null,"code":2}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [proxy] container 5: internal message: [PROXYREADY] [] [] {"pool_id":"5"}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [proxy] container 1: internal message: [PROXYREADY] [] [] {"pool_id":"1"}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [proxy] container 4: internal message: [PROXYREADY] [] [] {"pool_id":"4"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"b8243ff83d6d3d372fc2e59e82991c74f0ccb050838355e205dcb3d9c0cbc228"}
2025-05-28 13:58:20 INFO [core] module key gorgone-engine changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [ADDCRON] [] [] {"content":[{"parameters":{"timeout":"10"},"id":"broker_stats", "action": "BROKERSTATS", "timespec":"*/5 * * * *"},{"id":"engine_stats", "parameters":{"timeout":"10"}, "timespec":"*/5 * * * *", "action": "ENGINESTATS"}]}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETCOREID] [] [] {"id":1}
2025-05-28 13:58:20 DEBUG [cron] Event: [ADDCRON] [835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd] [] {"content":[{"parameters":{"timeout":"10"},"id":"broker_stats", "action": "BROKERSTATS", "timespec":"*/5 * * * *"},{"id":"engine_stats","parameters":{"timeout":"10"}, "timespec":"*/5 * * * *", "action": "ENGINESTATS"}]}
2025-05-28 13:58:20 DEBUG [cron] Cron add start
2025-05-28 13:58:20 INFO [cron] Adding cron definition 'broker_stats'
2025-05-28 13:58:20 INFO [cron] Adding cron definition 'engine_stats'
2025-05-28 13:58:20 DEBUG [core] Message received internal [ENGINEREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [cron] Cron add finish
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [dfaca4fb6d3a3ee6864c7c534450c8f01518cea8cc0ef58820e8640088b2fb791790b0c6c31153a1fe785c0fb461272972998252d5a442828b4c36fcced46494] {"data":{"action": "setcoreid", "message":"setcoreid unchanged, use config value"},"code":2}
2025-05-28 13:58:20 DEBUG [cron] internal message: [PUTLOG] [835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd] [] {"code":2,"instant":null,"token": "835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd", "etime":1748433500,"data":{"message": "add succeed"}}
2025-05-28 13:58:20 DEBUG [core] Message received internal [REGISTERNODES] [] [] {"nodes":[{"type":"push_zmq","address":"10.99.8.214","port":5556,"id":"5"}]}
2025-05-28 13:58:20 DEBUG [statistics] Event: [ACK] [835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd] {"code": 0, "data":null}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"4da9c809520d629fd2a135cdfe91e9c775f48f53e3120e09e978675208b39d79"}
2025-05-28 13:58:20 INFO [core] module key gorgone-legacycmd changed
2025-05-28 13:58:20 DEBUG [audit] Event: [ACK] [267b8c4bca9d25e0d2bc862f4e1dcd87c8891677a3e3b45194b94a4ddcd2e8a82f746866cb47f948f8dea3fc4c7f923204a284c997bc7b4cd568518ef6c45ef8] {"data":{"message":"setmodulekey changed", "action": "setmodulekey"},"code":2}
2025-05-28 13:58:20 DEBUG [core] Message received internal [UNREGISTERNODES] [] [] {"nodes":[]}
2025-05-28 13:58:20 DEBUG [audit] Event: [ACK] [527d5ed3b2ab42e965ebf3e8e94d9df424ce34582369ed2a5910165f47fc51b59326a7e4c19fb2f5c20e5b52031dcff13b0a7b3021ffbcf2a145d6d9b7f22610] {"data":null,"code":0}
2025-05-28 13:58:20 DEBUG [audit] Event: [BCASTLOGGER] [84aff3c72d9e0f82cf84986a2f0001d579cf6fe0d5855f8e2b192103fa5eba5d2adbf0aba33dffbaf86c5734d490dab163907c3d4867a5f6db5043c839a8e9b6] [] {"content":{"severity":"default"}}
2025-05-28 13:58:20 DEBUG [legacycmd] Event: [ACK] [be6a5bedabb3c1428740d05b783c7ed8f39784f874e9602875c83bdfb9d56a0b5f910d80614c315a0aca92b404e333bad9b8bb365ff4ee0597d1911bf90fa3ae] {"code":2,"data":{"action":"setmodulekey", "message":"setmodulekey changed"}}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PUTLOG] [835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd] [] {"code":2,"instant":null,"token": "835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd", "etime":1748433500, "data":{"message": "add succeed"}}
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [ce35be921a29a4c89d92a11d602a5fcb570807b0ff8377a3ba0dee5e2fbef96cfdbb7f94e83e5087e11bd0e4550323c47772899f45f7205fd67fb4d2bb2a47ad] {"code": 0, "data":null}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [dbcleaner] internal message: [DBCLEANERREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [engine] Event: [ACK] [a5810e7af325c4cf55e2806c6fa702236a26afa6a6d69d28f3e08423cc7e9e65d4fe223bf40d0c7abd0fbb0375d2075c26cdbb0546febb3eb7360733db4eb5aa] {"code": 2, "data":{"message":"setmodulekey changed", "action":"setmodulekey"}}
2025-05-28 13:58:20 DEBUG [engine] Event: [ACK] [319ac6ca3a41b650e1e2cdf29b28f28632bcc3c262a8aed57418d956b25bc1b7b34c48b1502365ebaaac2a9cc815baf20d25c413401f81d7751c46a811ad6cb2] {"data": null, "code":0}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [autodiscovery] internal message: [AUTODISCOVERYREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [autodiscovery] -class- host discovery check centreon module installed
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [proxy] container 3: internal message: [PROXYREADY] [] [] {"pool_id":"3"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [LEGACYCMDREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [cron] Event: [ACK] [835f376b2d1847cb777122bdcbb120c47c0230e3095ec224e5af91dbcf02f35e4c8a2d8c05addc6cd371d8e49c0885d8844ed5428f5607e551c60337438248fd] {"data": {"message": "message inserted"},"code":0}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PUTLOG] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] [] {"etime":1748433500,"data":{"message": "action nodesresync finished"},"token": "406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83", "instant":null,"code":2}
2025-05-28 13:58:20 DEBUG [legacycmd] Event: [ACK] [455128a73cd1d754b11a51e941f253ac0fc5c5ca0a42af432d150cfe1f38491afaf85f2807d30c0c595d5afe1f1144c1ba08f2f481fdf768aec831c58c4dadb9] {"code": 0, "data":null}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [proxy] container 2: internal message: [PROXYREADY] [] [] {"pool_id":"2"}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [action] internal message: [ACTIONREADY] [] [] {}
2025-05-28 13:58:20 INFO connection to zmq socket: ipc:///tmp/gorgone/routing-174843350030746.ipc
2025-05-28 13:58:20 DEBUG [httpserver] internal message: [HTTPSERVERREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"06eff363a0350c7d7d15b2221e9936599f48598fcd0ca21add21c1ed826f0f89"}
2025-05-28 13:58:20 DEBUG [nodes] Event: [ACK] [406f694c166a77e2923db3cd4439b7b4e8eebe843b92f687ec0ff8d6c9040bcf3c4452853a0760d8212eba7b5ea8e813b5191048f42eb7d57a7bf40b24a1ca83] {"code": 0, "data":{"message": "message inserted"}}
2025-05-28 13:58:20 INFO [core] module key gorgone-httpserver changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"57ab83a86ed4bd459bb4b94281a3848ddd9bed152ba49549c9ea7d509ea9b7fb"}
2025-05-28 13:58:20 INFO [core] module key gorgone-proxy-1 changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"e7e207bb5d3e5e966655166f3cfb8106fc426f3b2d6e6058ed74b8cfa895b5dc"}
2025-05-28 13:58:20 INFO [core] module key gorgone-dbcleaner changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"76f33d58f6cb6c1c24dbe9c87c2749b1a5e8491ecccc4114474b943d3d6678fd"}
2025-05-28 13:58:20 INFO [core] module key gorgone-autodiscovery changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"2c2a288fe183897aef3176bfafd8ea845ea30b03ab55acee2129c2280e19fc5c"}
2025-05-28 13:58:20 INFO [core] module key gorgone-proxy-3 changed
2025-05-28 13:58:20 DEBUG [dbcleaner] Event: [ACK] [9b8dccd412faad0d8238b965939c11780809f45a2f989c0000f517c50546a7ccf20e221cdbc9f3c8c6a4b48ccf636855764d9e86d4239bac8b65db69f6529fa6] {"data":{"action": "setmodulekey", "message": "setmodulekey changed"},"code":2}
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"1a8246ade15a0888ebb540263182412275918d9e013e3541d82f1ef8799109fe"}
2025-05-28 13:58:20 INFO [core] module key gorgone-proxy-4 changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"e7920ea2e8b33068854980554dba5bed555a3edf09778f53d669c02650ac76a2"}
2025-05-28 13:58:20 INFO [core] module key gorgone-proxy-5 changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"4f75264c679751e87155d0cfc99487012b6790ebac9bf6b5309dc13c566101c1"}
2025-05-28 13:58:20 INFO [core] module key gorgone-proxy-2 changed
2025-05-28 13:58:20 DEBUG [core] Message received internal [SETMODULEKEY] [] [] {"key":"ce94a83038b6efd177c803acb3388bfe543b8f39006f889978e4d3b88ede6f6f"}
2025-05-28 13:58:20 INFO [core] module key gorgone-action changed
2025-05-28 13:58:20 DEBUG == Info: Trying 127.0.0.1:80.
2025-05-28 13:58:20 DEBUG == Info: Connected to 127.0.0.1 (127.0.0.1) port 80 (#0)
2025-05-28 13:58:20 DEBUG => Send header: POST /centreon/api/latest/login HTTP/1.1
Accept-Type: application/json; charset=utf-8
Content-Type: application/json; charset=utf-8
Host: 127.0.0.1
Accept: */*
Content-Length: 83
2025-05-28 13:58:20 DEBUG => Send data: {"security": {"credentials":{"login":"centreon-gorgone", "password": "e70p0M!?ip!L"}}}
2025-05-28 13:58:20 DEBUG [core] Message received internal [HTTPSERVERREADY] [] [] {"pool_id":"2"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PROXYREADY] [] [] {"pool_id":"1"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [AUTODISCOVERYREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PROXYREADY] [] [] {"pool_id":"3"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PROXYREADY] [] [] {"pool_id":"4"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [PROXYREADY] [] [] {"pool_id":"5"}
2025-05-28 13:58:20 DEBUG [core] Message received internal [DBCLEANERREADY] [] [] {}
2025-05-28 13:58:20 DEBUG [dbcleaner] Event: [ACK] [7f11777f58c2061ad9fdf5060808f988b152a4a324456b72c02c1613994da915e8111c704c6dc9c541c2e034ebaeb625b4e709ad75fe4bf1ccfdaa23ce6af337] {"data": null, "code":0}
2025-05-28 13:58:20 DEBUG [action] Event: [ACK] [f1224d41bf0b66bc2dfc6ef6234e13f2587e8a7f205bcfd8aa4140ffebc90425d1a30692db4109878fa87a2374e1e4397d5cb981f887d950efec0eb48230521e] {"data":{"message": "setmodulekey changed", "action":"setmodulekey"},"code":2}
2025-05-28 13:58:20 DEBUG [action] Event: [ACK] [5e423451a0fcdf6770980d989c998720b2e0f0814e5f22d12a33de0b7eba84706ee3077436b5e6f015defa801136b0a57213161862748f68a1cb386f89589315] {"code":0,"data":null}
2025-05-28 13:58:20 DEBUG == Info: Mark bundle as not supporting multiuse
2025-05-28 13:58:20 DEBUG => Recv header: HTTP/1.1 200 OK
2025-05-28 13:58:20 DEBUG == Info: Mark bundle as not supporting multiuse
2025-05-28 13:58:20 DEBUG => Recv header: HTTP/1.1 200 OK
2025-05-28 13:58:20 DEBUG => Recv header: Date: Wed, 28 May 2025 11:58:20 GMT
2025-05-28 13:58:20 DEBUG => Recv header: Server: Apache
2025-05-28 13:58:20 DEBUG => Recv header: Cache-Control: no-cache, private
2025-05-28 13:58:20 DEBUG => Recv header: Api-Version: 24.10
2025-05-28 13:58:20 DEBUG => Recv header: Vary: Accept-Encoding
2025-05-28 13:58:20 DEBUG => Recv header: X-Frame-Options: sameorigin
2025-05-28 13:58:20 DEBUG => Recv header: Transfer-Encoding: chunked
2025-05-28 13:58:20 DEBUG => Recv header: Content-Type: application/json
2025-05-28 13:58:20 DEBUG => Recv header:
2025-05-28 13:58:20 DEBUG => Recv data: cd
{"contact": {"id":4,"name":"centreon-gorgone", "alias":"centreon-gorgone", "email": "gorgone@localhost","is_admin":true},"security":{"token": "9+DHC5rUsyYtRSqMNQlopmI8uwgpSPMS0sWUyxiUh9tT7LFKiy0tqW3m96X0J1kt"}}
0
2025-05-28 13:58:20 DEBUG == Info: Connection #0 to host 127.0.0.1 left intact
2025-05-28 13:58:20 DEBUG == Info: Found bundle for host 127.0.0.1: 0x55e02e2d7340 [serially]
2025-05-28 13:58:20 DEBUG == Info: Can not multiplex, even if we wanted to!
2025-05-28 13:58:20 DEBUG == Info: Re-using existing connection! (#0) with host 127.0.0.1
2025-05-28 13:58:20 DEBUG == Info: Connected to 127.0.0.1 (127.0.0.1) port 80 (#0)
2025-05-28 13:58:20 DEBUG => Send header: GET /centreon/api/latest/platform/versions?limit=10000&page=1 HTTP/1.1
Host: 127.0.0.1
Accept: */*
Content-Type: application/json; charset=utf-8
X-AUTH-TOKEN: 9+DHC5rUsyYtRSqMNQ10pmI8uwgpSPMS0sWUyxiUh9tT7LFKiy@tqW3m96X0J1kt
Accept-Type: application/json; charset=utf-8
2025-05-28 13:58:20 DEBUG == Info: Mark bundle as not supporting multiuse
2025-05-28 13:58:20 DEBUG => Recv header: HTTP/1.1 200 OK
2025-05-28 13:58:20 DEBUG => Recv header: Date: Wed, 28 May 2025 11:58:20 GMT
2025-05-28 13:58:20 DEBUG => Recv header: Server: Apache
2025-05-28 13:58:20 DEBUG => Recv header: Cache-Control: no-cache, private
2025-05-28 13:58:20 DEBUG => Recv header: Api-Version: 24.10
2025-05-28 13:58:20 DEBUG => Recv header: Vary: Accept-Encoding
2025-05-28 13:58:20 DEBUG => Recv header: X-Frame-Options: sameorigin
2025-05-28 13:58:20 DEBUG => Recv header: Transfer-Encoding: chunked
2025-05-28 13:58:20 DEBUG => Recv header: Content-Type: application/json
2025-05-28 13:58:20 DEBUG => Recv header:
2025-05-28 13:58:20 DEBUG => Recv data: 948
```

 

J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

​@Cm123 my poller is the one with id ‘5’

J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

​@Cm123  that was debug mode, as for error mode it’s this 

2025-05-28 14:34:25

ERROR [core] Package 'gorgone::modules::core::action:: hooks' already loaded

2025-05-28 14:34:26

ERROR

[autodiscovery] -class- host discovery cannot get host discovery jobs

request error [code: '500'] [message: 'The license of th

e autodiscovery module is not valid']

 

C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • May 28, 2025

Hello,

 autodiscovery module license is not valid

This means the Autodiscovery module is not licensed or the license has expired.

Fix:

  1. Go to Centreon Web UI:
    Navigate to: Administration > Extensions > Manager
    Check the status of the Autodiscovery module.

  2. If you don’t have a valid commercial license:
    Either renew it via Centreon Support
    Or disable the module if you’re not using it.

Restart Services 

Make sure the following services are restarted on both Central and Poller after the config changes.

On Central:
systemctl restart cbd
systemctl restart gorgoned
systemctl restart centengine

On Poller:
systemctl restart cbd
systemctl restart gorgoned
systemctl restart centengine

Re-deploy Config via Centreon UI

  1. Go to Configuration > Pollers > Pollers Configuration

  2. Select the poller and click Export Configuration

  3. Then click Restart Monitoring Engine
     

C
C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • May 28, 2025

Hello,
From the provided Gorgone logs (used by Centreon), there are no errors or critical issues reported. Everything appears to be functioning normally.

check again, if error again then,
grep -i cbmod.so /var/log/centreon-engine/centengine.log




1)Check poller-broker.json

On the poller, please check the file:

/etc/centreon-broker/poller-broker.json

Look inside for this output section (or similar):

{ "name": "central-module-master-output",

"type": "ipv4",

"protocol": "tcp",

"host": "10.99.8.118",

"port": 5669}

2) restart all services on central and poller server.
 

On the Poller

Run the following in this order:

systemctl restart cbd

systemctl restart centengine

systemctl restart gorgoned
 
 

On the Central Server

Run the following in this order:

systemctl restart cbd

systemctl restart gorgoned

systemctl restart centengine

Check for log again if any change?

J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

​@Cm123 Hello, After checking again on the central server the centengine.log command I get:

and as for the /etc/centreon-broker/pollersalle4-module.json file I see this:

It seems that the protocol is bbdo not tcp? is that what’s wrong?

Ive restarted the services but “cbd” doesnt exist in the poller, also I see no new different logs, same as old ones

C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • May 28, 2025

​@Cm123 Hello, After checking again on the central server the centengine.log command I get:

and as for the /etc/centreon-broker/pollersalle4-module.json file I see this:

It seems that the protocol is bbdo not tcp? is that what’s wrong?

Ive restarted the services but “cbd” doesnt exist in the poller, also I see no new different logs, same as old ones




BBDO is ok as your centreon poller at version 22.10+ or 24.10 
Host Ip - Did you you change it or its Wrong?
 

C
J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

​@Cm123  No I didn’t change it but I noticed now that it changes on it’s own? whenever I correct it and restart the gorgoned centengine services it goes back to being 998 it should be 99.8, corrected it twice and restarted, changes on its own?

C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • Answer
  • May 28, 2025

Hello


1. Go to Centreon Web UI

  • Navigate to:
    Configuration > Pollers > Pollers

2. Select Your Poller

  • Click on the poller entry (e.g., poller5).

3. Check and Correct the IP Address

  • Find the field: "IP Address"

  • Enter the correct IP, for example: 10.99.8.99

  • Save changes.

4. Re-export the Configuration

  • Go to:
    Configuration > Pollers > Generate Configuration

  • Select the poller (e.g., poller5)

  • Click Export Configuration

  • This will regenerate /etc/centreon-broker/poller5-module.json with the correct IP.

5. Deploy and Restart Services

fgbetokpanou
J
Forum|alt.badge.img+5
  • Joxavy
  • Author
  • Steward **
  • May 28, 2025

Thanks It worked ​@Cm123 but Ive also removed and reattached the poller but its finally up

C
C
Forum|alt.badge.img+8
  • Cm123
  • Builder **
  • May 28, 2025

Thanks It worked ​@Cm123 but Ive also removed and reattached the poller but its finally up

Welcome, Please feel free to contact if any.
Close the case as you find the answer😀.

fgbetokpanou
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