Please note that the only procedures supported and maintained by Centreon are those published in the official documentation. If you have a question about this article, post it in the comments.
Make sure you are in the case described in the symptom section to perform this procedure.
Symptom
You configured a remote server and you deleted it from configuration. You want to create it again but it does not appear in the list of remote servers to be selected in the wizard.
Solution
As the remote server has already been configured, you need to reset an information into centreon database.
- Execute the following SQL query:
# mysql -u centreon centreon -p<password> -e "UPDATE remote_servers SET is_connected = 0 WHERE ip = '<IP Remote Server>'";
Replace <password> by the password of centreon user, and <IP Remote Server> by the IP address of the remote server.