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troubleshooting

[LDAP] My contact groups are not synchronized when I log in

  • June 17, 2022
  • 0 replies
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kduret
Centreonian
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Please note that the only procedures supported and maintained by Centreon are those published in the official documentation. If you have a question about this article, post it in the comments.


Symptom

My contact groups are not synchronized when I log in.

 

Problem

This issue is probably due to a configuration error in the User Group Attribute and Group Member Attribute parameters.

 

Solution

Ensure you are using the right parameters for the User Group Attribute and Group Member Attribute fields, in the Administration > Parameters > LDAP page.

  • User Group Attribute:
    • Allows you to retrieve the groups to which a user belongs.
    • It will therefore often be the memberOf attribute carried by the LDAP user.
    • Centreon uses this parameter to retrieve the user's groups at the time of the authentication.
  • Group Member Attribute:
    • Allows users to be retrieved from the properties of a LDAP group.
    • It will often be the member attribute of the group that will be used.
    • Centreon uses this parameter when exporting the configuration or calculating the ACLs to update the information of the contacts belonging to the group. In particular, this makes it possible to manage the case where a user changes LDAP group.