Skip to main content
Troubleshooting

My remote server and/or attached pollers are not running on the central server

  • June 30, 2022
  • 0 replies
  • 1320 views

Forum|alt.badge.img+1

Please note that the only procedures supported and maintained by Centreon are those published in the official documentation. If you have a question about this article, post it in the comments.


Symptom

In the Configuration > Pollers menu, the servers corresponding to the remote server and the attached pollers are set to No in the Is running? column.

 

Solution

Some Centreon processes must be started in a specific order. Indeed, the cbd process of the remote server must be started before the centengine processes of each poller (including the remote server itself).

  • Restart the cbd process on the remote server:
# systemctl restart cbd
  • Restart the scheduler on each poller (including the remote server itself):
# systemctl restart centengine
  • Go back to the Configuration > Pollers menu, now the servers should be set to Yes in the Is running? column.

If the issue remains, this article provides you with other solutions.