Big problem following installation 23.10.10

  • 2 April 2024
  • 6 replies

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Good morning,

I installed centreon 23.10.10 on 2 servers and on one I am missing the possibility of installing open source templates ?
Is there a defective package on one of my servers ?
Thanks for your help.

The server OK

The server KO



Best answer by vcoum 3 April 2024, 17:09

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6 replies

Userlevel 1
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Could you specify which edition of Centreon you are using for each server (OpenSource, IT-100, IT Edition, Business, etc.)?

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thank you for your message

I use OpenSource edition


Best regard



Userlevel 1
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The “monitoring connectors” aren’t available within the OpenSource edition. (

They're only available from the IT-100 Edition (and above), if you don't plan to have more than 100 monitored hosts you can give it a try. 

However, you can still use the centreon plugins but you'll have to create all the commands and templates. 


Best regards

Badge +1

However on the screen here I have it is good and I am in OpenSource edition.
I have at least the basic templates (linux-snmp, base pack, centreon-database, etc...)


Best regards

Userlevel 5
Badge +11

Hello @Bernard Dubeaux 

Does your KO Central have access to internet?

When open-source, the plugin pack list is retrieved from internet


Also, if you have to use a proxy for internet access, configure it on Administration > Parameters > Centreon UI


Badge +1

Ok, thanks for the solution.


Best regards