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can't change password

  • 5 December 2022
  • 14 replies
  • 671 views
K
Userlevel 1
Badge +4

Hello,

I need your help, the password of my centreon has expired, so I have to change it but when I try to change it I get an error "Width must be an integer"

 

 

centreon 22.04 

icon

Best answer by Ov3rFlo 30 January 2023, 13:37

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14 replies

ponchoh
Userlevel 3
Badge +11

👋

 

@Kélian you can begin with this

 

or

 

Regarding the error, does the new password match your “password security policy” ?

🤞

Laurent
Userlevel 5
Badge +16

Hi @Kélian did you have error in /var/log/php-fpm/centreon-error.log when you try to change password?

K
Userlevel 1
Badge +4

Hello @Laurent,

i just have one error for today

i’ve check if there is other log file but no

K
Userlevel 1
Badge +4

👋

 

@Kélian you can begin with this

 

or

 

Regarding the error, does the new password match your “password security policy” ?

🤞

Hello @ponchoh,

I’ve already check this, i have found with this topic how i can modify the database to regain access, and i have update manually the timestamp of the expiration of the password.

For the password security policy it’s a generated password like the oldest.

 

T
Badge +2

I have the same problem. Where you able to solve this?

K
Userlevel 1
Badge +4

I have the same problem. Where you able to solve this?

Hello Thomas,

 

i have updated the timestamp of the password un the database

J
Userlevel 2
Badge +3

Hi, we are able to reproduce the bug and have certainly found the root cause of this issue. We’ll start to develop a patch for this soon.

G
Badge

Hi, 

Could you please describe how to get rid of this issue? 

Thank you and regards,
Luis Miguel.

 

O
Badge

Hi,

To change the default password, connect to your server as root and run this command:

[root@centreon-central ~]# mariadb -u root -p
Enter password:
Welcome to the MariaDB monitor.  Commands end with ; or \g.
Your MariaDB connection id is 14
Server version: 10.5.15-MariaDB MariaDB Server

Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [(none)]> use centreon;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
MariaDB [centreon]> INSERT INTO contact_password (password, contact_id, creation_date) VALUES ('$2y$10$ubq1hJ9z3YPXBhejjae.Ie9u3AcMrwFNImPhOnnkLmEoNtwRGwNrC', 1, (SELECT UNIX_TIMESTAMP(NOW())));
Query OK, 1 row affected (0.002 sec)

 

Now you can connect to Centreon with the login/password: admin/centreon

Don't forget to change this password by editing your profile !

Florent
T
Badge

Any news on when this issue is resolved?
is this bugreport in a publicstate or in your internal github?

G
Badge

Hi,

To change the default password, connect to your server as root and run this command:

 

 

Nice, it worked like a charm! 

I just can't believe the appliance comes with this issue, thank you very much for the code.
 

Don't forget to change this password by editing your profile !

 

Sorry, I don’t understand what you meant here. What profile?

 

Kind regards,

LM

ponchoh
Userlevel 3
Badge +11

@gianola I think they mean to change your admin password to the one that you want. 😎:spy:

G
Badge

@gianola I think they mean to change your admin password to the one that you want. 😎🕵️️‍♂️

 

I guess you are right, thanks! :-) 

 

 

Laurent
Userlevel 5
Badge +16

 

Nice, it worked like a charm! 

I just can't believe the appliance comes with this issue, thank you very much for the code.

I'm not sure I understand.

Centreon install a default security policy. This one ask for 12 characters including lowercase uppercase number and special characters. So if you don’t change it, your new password must matchs this policy.

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