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Question

Cannot process message type 'SENDCBCFGthrowing it away.

  • December 19, 2024
  • 7 replies
  • 417 views
P

Hello,

I got an Database issue but I don’t know where the error can be, when I check mysql/error.log nothing there.

I already followed steps with https://thewatch.centreon.com/troubleshooting%2D41/my%2Dpoller%2Dis%2Ddown%2D112?tid=112&fid=41

My connections are up 

Central :

tcp        0      0 10.x.x.x:38000       10.x.x.x:5777         ESTABLISHED 56402/gorgone-proxy
tcp        0      0 10.x.x.x:5669        10.x.x.x:57086        ESTABLISHED 734/cbd

Poller :

tcp        0      0 10.x.x.x:5777         x.x.x:38000       ESTABLISHED 1757/perl
tcp        0      0 10.x.x.x:57086        x.x.x:5669        ESTABLISHED 1816/centengine

 

 

I have this error :

2024-12-19 09:18:45 - ERROR - [core] Package 'gorgone::modules::core::action::hooks' already loaded
2024-12-19 09:19:00 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.


 

the 3 pollers have the same image I just changed the ip and the hostname, on my hypervisor in 1 the poller does not work while on hypervisor 2 it works

 

 

 

7 replies

S
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  • SansukyX
  • Steward *
  • December 26, 2024

Hi,

I’ve the same issue on my Central Poller. The only difference is that I see all my polls in green, correctly. But the Poller icon is orange, indicating a Database problem, and Poller...

 

I've done a little research and it seems that it's the centcore.cmd file that's causing the problem. 

The error “ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.” refers to the following category in the file “/etc/centreon-gorgone/config.d/40-gorgoned.yaml”.

 

In my opinion, the error is linked to the fact that it can't find the “centcore.cmd” file.
When you manually create this file in the right directory, it is deleted almost instantly. I get stuck at this stage.

I don't have any other leads... I'd be happy to hear from anyone who has had the same problem.

V
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  • vlelong
  • Steward **
  • January 3, 2025

Hi,

Same issue for me after upgrade 24.04 to 24.10.

My gorgoned.log :

 

 

J
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  • JulienGbl
  • Steward *
  • January 23, 2025

Bonjour,

 

Vous avez du nouveau à ce sujet ? En effet, nous avons mis à jour notre solution de 24.04 à 24.10 et depuis nous avons ce message dans /var/log/centreon-gorgone/gorgoned.log “ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.”

 

Merci pour votre retour,


Cordialement,

 

Julien GERBEL

V
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  • vlelong
  • Steward **
  • January 23, 2025

Bonjour,

Malheureusement, oui.
Je n’ai pour l’instant trouvé aucune solution ni aucune aide.

C
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  • chi-miel
  • Steward **
  • March 19, 2025

Bonjour,

 

J’ai eu cette erreur dans mon cas, j’ai désactivé le mode legacy sur gorgone du Central.
cf:


 

B
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  • benoitp
  • Builder *
  • March 21, 2025

Salut,

 

Je pense avoir diagnostiqué l’erreur, qui me semble ne pas être un problème, mais juste un truc oublié :

https://github.com/centreon/centreon/issues/7008

A
K
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  • katska
  • Steward ***
  • April 29, 2025

Did somebody find a solution, on how to fix this issue?

Stéphane LE CAËR
geezer123
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