Question

Display issue on Resources Status page

  • 13 February 2023
  • 3 replies
  • 106 views

Hi,

I have a strange display issue. I already opened a ticket to the support but I wonder if I’m the only one to get this:

 


Version is 22.10.4-1. I know there is a 22.10.5-2 available, I’ll make the update soon. But anyway I haven’t seen anything regarding display issue in the release note.

I have another example:
 

(service name is “OS-Linux-Disk-/”)

I realize that it looks like that’s the missing icon that breaks the display… I’ll add the missing icon to see if it makes it better.


3 replies

I have an issue with icons provided by plugin packs :

 


 

the name is written twice.

I wonder if it could be related to the migration process, but the fact is I don’t have the same issue on the first platform I installed, although I migrated data from the same 20.04 plateform. The only difference is that it was a migration from 20.04 to 22.04 (then later I updated the plateform to 22.10 when it was release), whereas for the second paltform, which has the bug, it was a migration from 20.04 to 22.10.

In the example above, the “Cisco CMS” packs is installed on both platforms. On the first one (the one without the issue) I can see this file exists:

/usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png

But the file is missing on the second platform (the platform which has the bug).

On both platforms the same packages with “cisco” in their name are installed:

centreon-plugin-Hardware-Servers-Cisco-Ucs-Snmp-20230117-074217.el8.noarch
centreon-pack-network-cisco-wlc-snmp-22.07.5-1.el8.noarch
centreon-plugin-Network-Cisco-Standard-Snmp-20230117-074217.el8.noarch
centreon-pack-network-firewalls-cisco-asa-snmp-22.07.5-1.el8.noarch
centreon-pack-network-cisco-standard-snmp-22.09.0-1.el8.noarch
centreon-pack-network-switchs-cisco-smallbusiness-standard-snmp-22.07.5-1.el8.noarch
centreon-pack-network-cisco-ironport-snmp-22.07.5-1.el8.noarch
centreon-pack-network-cisco-esa-xmlapi-22.07.5-1.el8.noarch
centreon-pack-hardware-servers-cisco-ucs-snmp-22.07.5-1.el8.noarch

and I see the packs are installed in the plugin packs manager:

 


Any idea on what is causing this bug and how I can fix it?

I definitively don’t get it:

# ls /usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png
/usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png

# dnf provides /usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png
Updating Subscription Management repositories.
Last metadata expiration check: 0:10:52 ago on Mon 13 Feb 2023 11:56:24 AM CET.
Error: No Matches found

On the platform I have the bug, the file is still missing although the corresponding pack is installed (and reinstalled) :

# rpm -qa |grep cms
centreon-pack-applications-cisco-cms-restapi-22.07.5-1.el8.noarch

# ls /usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png
ls: cannot access '/usr/share/centreon/www/img/media/ppm/applications-cisco-cms-restapi-cisco-128.png': No such file or directory

Isn’t the icon file supposed to be in that package?

 

Synchronizing the icon directory fixed the display issue I had, but I still don’t get why the icon is missing:

 

 

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