Skip to main content

After the Upgrade to 21.10 I have one service that stops to work.

I’m receiving this error:

 

UNKNOWN: Can't locate object method "is_zero" via package "Math::BigInt" at /usr/share/perl5/Math/BigInt.pm line 1198.

Hi, 


Could you please tell what plugin you are using when getting this error?

 

 


It’s the Net-Cisco-Standard-QoS-Usage-SNMP template


Thanks for your feedback. A fix has been made: https://github.com/centreon/centreon-plugins/pull/3732 

You can: 

  • Update the Plugin from unstable (will be available in the next minutes) 
  • Wait for the official Plugins and Packs release this Thursday and upgrade from stable. 

Cheers


Hi,


I’m trying to Update the Plugin via Web (Plugin Package) or via ssh (yum update) but I don’t received any update.

Do I need to do anything else to Update the Plugin?


Hi, 

 

You can use this command: 

 

yum update centreon-plugin-Network-Cisco-Standard-Snmp --enablerepo='centreon*unstable*'

 


Thanks for your help.

I installed the new plugin and now I’m getting this error:

UNKNOWN: Can't locate object method "bdstr" via package "Math::BigInt" at /usr/lib/centreon/plugins//centreon_cisco_standard_snmp.pl line 5174


Hum, what’s your OS ? (cat /etc/os-release)


It’s Centos 7

 

cat /etc/os-release

NAME="CentOS Linux"

VERSION="7 (Core)"

ID="centos"

ID_LIKE="rhel fedora"

VERSION_ID="7"

PRETTY_NAME="CentOS Linux 7 (Core)"

ANSI_COLOR="0;31"

CPE_NAME="cpe:/o:centos:centos:7"

HOME_URL=https://www.centos.org/

BUG_REPORT_URL=https://bugs.centos.org/

 

CENTOS_MANTISBT_PROJECT="CentOS-7"

CENTOS_MANTISBT_PROJECT_VERSION="7"

REDHAT_SUPPORT_PRODUCT="centos"

REDHAT_SUPPORT_PRODUCT_VERSION="7"


One more time 💫🎶🔊

 

yum update centreon-plugin-Network-Cisco-Standard-Snmp --enablerepo='centreon*unstable*'

 

Should be ok now 🤞


Problem solved.

Thanks for your support.

 

Best Regards,

Nuno Alves


You’re welcome


Hello,

I have the same issue, after upgrading the plugin pack centreon-plugin-Network-Cisco-Standard-Snmp I got the error

UNKNOWN: Can't locate object method "is_zero" via package "Math::BigInt" at /usr/share/perl5/Math/BigInt.pm line 1198.

After that I updated the plugin by enabling the unstable repo, but still have the same issue.

I’m on centreon 21.04 on Centos 7

 

Thank you.


Reply