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ERROR during host update after 25.10 upgrade (only on one user)

  • January 26, 2026
  • 3 replies
  • 25 views

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hello, i have updated my main server and all my pollers from 24.04 to 25.10 (with a Debian 11 to Debian 12 upgrade before).

The system seems to working well except my account : when i’m trying to update a host, i have this message : 

i have search in logs to found the error and i found something in /var/log/centreon/centreon-web.log

 

[2026-01-26T16:24:40+01:00] ERROR : Error during host/hostTemplate update | {"custom":{"hostId":771,"isTemplate":false,"exception":{"message":"Syntax error","trace":"#0 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2978): json_decode()\n#1 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2942): callHostApi()\n#2 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2844): updateByApi()\n#3 /usr/share/centreon/www/include/configuration/configObject/host/formHost.php(1139): updateHostInAPI()\n#4 /usr/share/centreon/www/include/configuration/configObject/host/host.php(102): require_once('...')\n#5 /usr/share/centreon/www/main.get.php(277): include_once('...')\n#6 {main}"}},"exception":null,"default":{"request_infos":{"uri":"/centreon/main.get.php?p=60101","http_method":"POST","server":"centreon"}}}
 

i have tried to delete my account and recreate it → same issue

on my colleague computer → working well

is someone have an idea ? please help me 

 

3 replies

Sébastien
Centreonian
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  • Centreonian
  • January 26, 2026

Hello ​@didier_kik 

 

Could you please confirm which release?  apt list -i centreon-web

it’s 25.10.5 ?


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  • Author
  • Steward *
  • January 26, 2026

 


ponchoh
Centreonian
Forum|alt.badge.img+14
  • Centreonian
  • January 26, 2026

Hello,

Some cache issue 

on my colleague computer → working well

 

Try on incognito/private on your machine. Wipe browsers cache.

Are you behind a proxy? maybe retaining the old version.

 

🤞