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Question

New poller not communicating properly

  • December 3, 2025
  • 0 replies
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Hello,
We have created new poller with version 24.10.14 which is not communicating with poller.
please have a look at below log from poller as well as central server.
 

poller 
centengine.log

2025-12-03T00:19:57.160-05:00] [processing] [error] [912] failover: global error: failover: 'central-module-master-output' cannot connect endpoint.
[2025-12-03T00:22:20.519-05:00] [tcp] [error] [912] TCP: could not connect to 10.*.*.*:5669 : Connection timed out


and

central server
gorgone.log


2025-12-03 12:44:46 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.
2025-12-03 12:44:51 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.
2025-12-03 12:45:21 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2025-12-03 12:46:21 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']

central-gorgone version 24.10.6
poller-gorgone version  24.10.8 

Services gorgoned and centengine are active and running 

what might be reason for these issue?

Thank you in Advance