New poller not communicating properly

Question

Hello,We have created new poller with version 24.10.14 which is not communicating with poller.please have a look at below log from poller as well as central server. poller centengine.log2025-12-03T00:19:57.160-05:00] [processing] [error] [912] failover: global error: failover: 'central-module-master-output' cannot connect endpoint.[2025-12-03T00:22:20.519-05:00] [tcp] [error] [912] TCP: could not connect to 10.*.*.*:5669 : Connection timed outand central servergorgone.log2025-12-03 12:44:46 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.2025-12-03 12:44:51 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away.2025-12-03 12:45:21 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']2025-12-03 12:46:21 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']central-gorgone version 24.10.6poller-gorgone version  24.10.8 Services gorgoned and centengine are active and running what might be reason for these issue?Thank you in Advance

Cm123 · Accepted Answer

Hello,I have found the answer for above that,There is misconfiguration of ntp in /etc/chrony.conf . I have corrected the ntp pool and all thing are ok now.

Cm123 · Answer

hello ​@ltirand​@lpinsivy,I have mange to connect poller with cental server but now last update time is showing yellow and not correct, \central-rrd-master.log[2025-12-09T12:23:17.937+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/955018.rrd': /var/lib/centreon/status/955018.rrd: illegal attempt to update using time 1765279758 when last update time is 1765280181 (minimum one second step)[2025-12-09T12:23:17.937+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/44861.rrd': /var/lib/centreon/metrics/44861.rrd: illegal attempt to update using time 1765279758 when last update time is 1765280181 (minimum one second step)[2025-12-09T12:23:32.658+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/839200.rrd': /var/lib/centreon/status/839200.rrd: illegal attempt to update using time 1765279770 when last update time is 1765280042 (minimum one second step)[2025-12-09T12:23:32.658+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/42962.rrd': /var/lib/centreon/metrics/42962.rrd: illegal attempt to update using time 1765279770 when last update time is 1765280042 (minimum one second step)[2025-12-09T12:23:32.658+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/42963.rrd': /var/lib/centreon/metrics/42963.rrd: illegal attempt to update using time 1765279770 when last update time is 1765280042 (minimum one second step)[2025-12-09T12:23:32.658+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/42964.rrd': /var/lib/centreon/metrics/42964.rrd: illegal attempt to update using time 1765279770 when last update time is 1765280042 (minimum one second step)[2025-12-09T12:23:42.718+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/750430.rrd': /var/lib/centreon/status/750430.rrd: illegal attempt to update using time 1765279782 when last update time is 1765279923 (minimum one second step)[2025-12-09T12:23:42.818+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38802.rrd': /var/lib/centreon/metrics/38802.rrd: illegal attempt to update using time 1765279782 when last update time is 1765279923 (minimum one second step)[2025-12-09T12:23:42.818+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38803.rrd': /var/lib/centreon/metrics/38803.rrd: illegal attempt to update using time 1765279782 when last update time is 1765279923 (minimum one second step)[2025-12-09T12:23:42.818+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38804.rrd': /var/lib/centreon/metrics/38804.rrd: illegal attempt to update using time 1765279782 when last update time is 1765279923 (minimum one second step)[2025-12-09T12:23:52.762+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/967097.rrd': /var/lib/centreon/status/967097.rrd: illegal attempt to update using time 1765279793 when last update time is 1765279911 (minimum one second step)[2025-12-09T12:23:52.762+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/45022.rrd': /var/lib/centreon/metrics/45022.rrd: illegal attempt to update using time 1765279793 when last update time is 1765279911 (minimum one second step)[2025-12-09T12:24:07.768+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/434906.rrd': /var/lib/centreon/status/434906.rrd: illegal attempt to update using time 1765279805 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:24:07.768+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/27446.rrd': /var/lib/centreon/metrics/27446.rrd: illegal attempt to update using time 1765279805 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:24:27.757+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/4023417.rrd': /var/lib/centreon/status/4023417.rrd: illegal attempt to update using time 1765279828 when last update time is 1765280286 (minimum one second step)[2025-12-09T12:24:27.757+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/87636.rrd': /var/lib/centreon/metrics/87636.rrd: illegal attempt to update using time 1765279828 when last update time is 1765280286 (minimum one second step)[2025-12-09T12:24:27.757+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/87637.rrd': /var/lib/centreon/metrics/87637.rrd: illegal attempt to update using time 1765279828 when last update time is 1765280286 (minimum one second step)[2025-12-09T12:24:27.757+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/87638.rrd': /var/lib/centreon/metrics/87638.rrd: illegal attempt to update using time 1765279828 when last update time is 1765280286 (minimum one second step)[2025-12-09T12:24:27.757+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/87639.rrd': /var/lib/centreon/metrics/87639.rrd: illegal attempt to update using time 1765279828 when last update time is 1765280286 (minimum one second step)[2025-12-09T12:24:42.829+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/1710291.rrd': /var/lib/centreon/status/1710291.rrd: illegal attempt to update using time 1765279840 when last update time is 1765280271 (minimum one second step)[2025-12-09T12:24:42.829+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/61695.rrd': /var/lib/centreon/metrics/61695.rrd: illegal attempt to update using time 1765279840 when last update time is 1765280271 (minimum one second step)[2025-12-09T12:24:52.687+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/1593511.rrd': /var/lib/centreon/status/1593511.rrd: illegal attempt to update using time 1765279852 when last update time is 1765280026 (minimum one second step)[2025-12-09T12:24:52.687+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54981.rrd': /var/lib/centreon/metrics/54981.rrd: illegal attempt to update using time 1765279852 when last update time is 1765280026 (minimum one second step)[2025-12-09T12:24:52.687+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54982.rrd': /var/lib/centreon/metrics/54982.rrd: illegal attempt to update using time 1765279852 when last update time is 1765280026 (minimum one second step)[2025-12-09T12:24:52.687+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54983.rrd': /var/lib/centreon/metrics/54983.rrd: illegal attempt to update using time 1765279852 when last update time is 1765280026 (minimum one second step)[2025-12-09T12:24:52.687+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54984.rrd': /var/lib/centreon/metrics/54984.rrd: illegal attempt to update using time 1765279852 when last update time is 1765280026 (minimum one second step)[2025-12-09T12:24:57.812+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/4023418.rrd': /var/lib/centreon/status/4023418.rrd: illegal attempt to update using time 1765279856 when last update time is 1765280196 (minimum one second step)[2025-12-09T12:24:57.912+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/88488.rrd': /var/lib/centreon/metrics/88488.rrd: illegal attempt to update using time 1765279856 when last update time is 1765280196 (minimum one second step)[2025-12-09T12:25:02.845+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/1591080.rrd': /var/lib/centreon/status/1591080.rrd: illegal attempt to update using time 1765279863 when last update time is 1765280084 (minimum one second step)[2025-12-09T12:25:02.845+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54655.rrd': /var/lib/centreon/metrics/54655.rrd: illegal attempt to update using time 1765279863 when last update time is 1765280084 (minimum one second step)[2025-12-09T12:25:02.845+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54656.rrd': /var/lib/centreon/metrics/54656.rrd: illegal attempt to update using time 1765279863 when last update time is 1765280084 (minimum one second step)[2025-12-09T12:25:02.845+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54657.rrd': /var/lib/centreon/metrics/54657.rrd: illegal attempt to update using time 1765279863 when last update time is 1765280084 (minimum one second step)[2025-12-09T12:25:02.845+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/54658.rrd': /var/lib/centreon/metrics/54658.rrd: illegal attempt to update using time 1765279863 when last update time is 1765280084 (minimum one second step)[2025-12-09T12:25:17.844+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/3645841.rrd': /var/lib/centreon/status/3645841.rrd: illegal attempt to update using time 1765279875 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:25:17.844+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/81246.rrd': /var/lib/centreon/metrics/81246.rrd: illegal attempt to update using time 1765279875 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:25:17.844+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/81247.rrd': /var/lib/centreon/metrics/81247.rrd: illegal attempt to update using time 1765279875 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:25:17.844+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/81248.rrd': /var/lib/centreon/metrics/81248.rrd: illegal attempt to update using time 1765279875 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:25:17.844+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/81249.rrd': /var/lib/centreon/metrics/81249.rrd: illegal attempt to update using time 1765279875 when last update time is 1765279958 (minimum one second step)[2025-12-09T12:25:37.764+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/2322143.rrd': /var/lib/centreon/status/2322143.rrd: illegal attempt to update using time 1765279892 when last update time is 1765280271 (minimum one second step)[2025-12-09T12:25:37.764+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/64793.rrd': /var/lib/centreon/metrics/64793.rrd: illegal attempt to update using time 1765279892 when last update time is 1765280271 (minimum one second step)[2025-12-09T12:25:37.764+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/64794.rrd': /var/lib/centreon/metrics/64794.rrd: illegal attempt to update using time 1765279892 when last update time is 1765280271 (minimum one second step)[2025-12-09T12:25:37.864+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/955099.rrd': /var/lib/centreon/status/955099.rrd: illegal attempt to update using time 1765279899 when last update time is 1765280060 (minimum one second step)[2025-12-09T12:25:37.864+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/44866.rrd': /var/lib/centreon/metrics/44866.rrd: illegal attempt to update using time 1765279899 when last update time is 1765280060 (minimum one second step)[2025-12-09T12:26:02.862+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/839199.rrd': /var/lib/centreon/status/839199.rrd: illegal attempt to update using time 1765279922 when last update time is 1765280181 (minimum one second step)[2025-12-09T12:26:02.862+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/42975.rrd': /var/lib/centreon/metrics/42975.rrd: illegal attempt to update using time 1765279922 when last update time is 1765280181 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/status/750429.rrd': /var/lib/centreon/status/750429.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38811.rrd': /var/lib/centreon/metrics/38811.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38812.rrd': /var/lib/centreon/metrics/38812.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38813.rrd': /var/lib/centreon/metrics/38813.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38814.rrd': /var/lib/centreon/metrics/38814.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38815.rrd': /var/lib/centreon/metrics/38815.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)[2025-12-09T12:26:12.831+01:00] [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/38816.rrd': /var/lib/centreon/metrics/38816.rrd: illegal attempt to update using time 1765279934 when last update time is 1765280053 (minimum one second step)Can you please help?​​​​​​​Thank You

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded