Skip to main content
Question

Centreon 24.10 fail to fetch error or network error when attempting to fetch ressource when displaying graphs

  • February 4, 2026
  • 4 replies
  • 9 views

Forum|alt.badge.img+5

Hi,
I have centreon 24.10.18 when trying to visualise graphs from the web interface I have a “fail to fetch” error on chromium and “network error when attempting to fetch ressource” in firefox. This is for all hosts data I have tried.

I tried the following without success:

  • I looked in centreon logs under

 /var/log/centreon
 /var/log/centreon-gorgone
 /var/log/centreon-broker
 /var/log/centreon-engine
I could not find anything that seems related to the error in the web browser but I might have overllooked something as there is a large amount of logs.

  • I restarted centreon services: cbd centengine centreontrapd gorgoned . Then rebooted the server
  • I cleared browser cache
  • I tried with another user

Any suggestions on what I should try next?
 

4 replies

Forum|alt.badge.img+1

Hello,

 

Is there some non open ports according your network and the Centreon servers ?
Did you tried this from another ip location on your infra ?
Another browser like brave ?


Forum|alt.badge.img+5

Hi,
Thanks for your quick reply.
The graph visualisation was working few days ago and there was no configuration change on the firewall of centreon server or the infrastructure firewall. The rest of the web interface functions are fine.
I tried with firefox from a different IP (admin console within the same network than the server) with the same pop up error “network error when attempting to fetch ressource”.
I will try with brave and let you know.


Forum|alt.badge.img+5

With brave same behaviour than with chromium fail to fetch message when trying to display graphs from web interface.

For information the firewall configuration on the centreon server (mariadb is hosted on the server):

root> firewall-cmd --list-all 
public (active)
target: default
icmp-block-inversion: no
interfaces: ens18
sources:
services: cockpit dhcpv6-client http https snmp snmptrap ssh
ports: 5556/tcp 5669/tcp
protocols:
forward: yes
masquerade: no
forward-ports:
source-ports:
icmp-blocks:
rich rules:

 


Forum|alt.badge.img+2

Hi,

Same issue here with 24.10.18:

Browser's console show this error:

I think that some dev forgot to remove this test endpoint from the code:

https://github.com/centreon/centreon/pull/9506/changes

 

Centreon's QA failed in this case, waiting for a new update….