Solved

Collector not upgrading since update to centreon 21.10.5

Forum|Forum|3 years ago
April 11, 2022
6 replies
301 views

+2

Mercure
Steward *

Hello, I’ve upgraded my centreon from 20.10.4 to 21.10.5 recently,

Everything seems to work (alerts are OK when a host is down) but when I try to “export the central poller config” (when I make a modification, like changing an IP or something) : it's stuck at 0%

Any idea?

Progression (0%)
Préparation de l'environnement... OK Génération des fichiers...

Best answer by Kriko

So we get a 500 error on the generatesFiles.php caused by 4 host templates disabled on activated host.

It’s known issue of the 21.10.

Re-enabled the disabled templates fix the issue.

K

+16

Kriko
Steward **
Forum|Forum|3 years ago
April 12, 2022

Hello @Mercure ,

Did you try in private navigation ?

Do you any error in the web console of your browser or in /var/log/php-fpm/centreon-error.log ?

regards,

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M

+2

Mercure
Author
Steward *
Forum|Forum|3 years ago
April 12, 2022

Hello @Mercure ,

Did you try in private navigation ?

Do you any error in the web console of your browser or in /var/log/php-fpm/centreon-error.log ?

regards,

Hello,

Thanks for your answer,

I tried in private navigation (and cleared the web cache of my browsers), still at 0%

I don’t have any eror in the web interface

In /var/log/php-fpm/centreon-error.log I see a lot of warnings but dunno if it has something to do with that :

[11-Apr-2022 15:41:57 Europe/Paris] WARNING: Warning: Trying to access array offset on value of type bool {"exception":"[object] (ErrorException(code: 0): Warning: Trying to access array offset on value of type bool at /usr/share/centreon/src/Centreon/Infrastructure/ServiceConfiguration/ServiceConfigurationRepositoryRDB.php:298)"}