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Question

probleme with snmp community encrypt

  • February 24, 2026
  • 6 replies
  • 34 views

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Hello, 
i upgrade this morning in 25.10.8, 
i have all my snmp metric in error… 
When i try in command line : 
I see : 
--snmp-community='encrypt::encryptchain” 
i have a 
UNKNOWN: SNMP GET Request: Timeout

When I replace 'encrypt' with the name of my unencrypted community, I get
“OK: Ram Total: 7.57 GB Used (-buffers/cache): 733.53 MB (9.46%) Free”
Thank you in advance; most of my metrics are malfunctioning.
Best regards 

6 replies

fmattes
Centreonian
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  • Centreonian
  • February 24, 2026

Hi,

Are you using a Central or Remote poller ? 

If Remote, did you execute the following script ?

/usr/share/centreon/bin/writeEngineSecrets.sh <PLATFORM_URL> <API_ACCOUNT> <PASSWORD>

 


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  • Author
  • Steward **
  • February 24, 2026

Thx 
I use only central poller, I rolled back to 25.10.7 and I no longer have the problem, apparently it is a change in the latest update that introduces this peculiarity.
 


fmattes
Centreonian
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  • Centreonian
  • February 24, 2026

Thanks,

In 25.10.7, are data still encrypted (--snmp-community='encrypt::encryptchain” ) or in plain text ? 

Are other checks also impacted, or only the ones that are using snmp-community macro ?

 

 


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  • Author
  • Steward **
  • February 24, 2026

In 25.10.7 the data (‘--snmp-community=') is in plain text. 
Only the check with the macro using snmp-community are impacted (50 % of my metric) 
For exemple i have no problem with ssh.
 


fmattes
Centreonian
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  • Centreonian
  • February 24, 2026

Thanks. 

I think this is related to a known issue that will be fixed in 25.10.10

You can test the fix (one line to add) in 25.10.8 and see if it solves the problem.

 


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  • Author
  • Steward **
  • February 24, 2026

I will try 
thanks for you’re answer